Job Description

We are currently seeking a dynamic and driven Account Manager to join our Sales & Marketing team in West Hills, CA .

Why join GigaCloud? GigaCloud Technology, Inc. a NASDAQ (GCT) publicly-traded company, is leading the B2B marketplace and striving to empower the future of the global e-commerce landscape. Our business consumers include major box stores like Walmart, Costco and online business customers like Amazon, Wayfair and Overstock. We continuously update our broad range of products, designing more than 100 new items and styles, both classic and on-trend, on a monthly basis, keeping ahead of the trends and market. We can fulfill and ship thousands of orders daily. GigaCloud Technology, Inc. is a diverse and global workplace, with employees representing several different nationalities across multiple continents, and we source and build our products from around the world. GigaCloud Technology continues to grow its product lines, sales channels, and operations and we seek talented individuals to join our team.

Job Summary:

The Account Manager will operate as the lead point of contact for any and all matters specific to their assigned channel partner account(s). This includes implementing and executing plans for leveraging the e-commerce marketplace to grow the business, focusing on sales trends, promotional opportunities, and marketing activities. The ideal candidate will be a self-motivated and ambitious individual looking to be a part of a dynamic and collaborative team. The Account Manager may receive regular daily instructions from Senior Account Manager(s).

WHAT DOES THIS ROLE INVOLVE?

Essential Job Duties:

• Develop and maintain a close relationship with the platform’s account manager and leadership teams.
• Drive sales through various online platforms, dependent upon assigned channels
• Set monthly and annual sales targets at the item level, that demonstrate forecasted demand and reflect subjective insights from the platform team.
• Influence priorities and processes executed by the overseas Sales Team, to ensure effort is spent on high value activities.
• Communicate platform growth objectives to the Product Manager team, to ensure ordering and inventory management adequately reflects sales targets.
• Model and implement CTV prices that maximize both unit and profit dollars.
• Create and execute promotions to increase product visibility
• Consistent reporting on sales analytics and metrics
• Identify and grow opportunities with managed accounts maintaining a competitive advantage with content, product, pricing, promos, and reviews
• Identifying opportunities to increase sales
• Ensure the timely and successful delivery of solutions according to channel needs and objectives to grow sales and meet margin requirements
• Implement and execute strategic plan for leveraging the e-commerce marketplace to grow the business, focusing on sales trends, promotional opportunities, and marketing activities
• Track weekly performance metrics and implement strategy to prove sales from both channel and SKU level
• Collaborate with Marketing and Merchandising teams to create compelling online product listings, advertisements and promotions
• Other duties as assigned by manager and/or executive management.

The duties and responsibilities described above may provide only a partial description required from this position. This is not a complete list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

What are we looking for in a candidate?

Experience and Education Requirements:

• 1-3 years in successful track record in business development/e-commerce platform sales with channels such as Target, Costco, Walmart, etc.
• Bachelor’s degree required

Knowledge, Skills, and Abilities Required:

• Attention to detail and high level of accuracy
• Demonstrated a strong sense of integrity
• Excellent conflict resolution skills
• Problem-solving and decision-making skills
• Strong analytical skills
• Excellent verbal and written communication skills
• Self-motivated and t be self-motivated
• Strong organizational skills, ability to multi-task ,and must be able to work under pressure.
• Self-motivated, results-oriented, and able to work both independently and in a team environment.
• Bilingual Mandarin a plus

Equipment Knowledge:

• Familiarity with CRM platforms.
• Knowledge of Microsoft Office Suite (Excel, Word and PowerPoint);
• Proficient computer skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing in this position, the employee may be required to:

• Frequently see periods of prolonged standing and repetitive motions, bending, stooping, pushing and pulling
• Frequently see periods of prolonged sitting and repetitive motions due to use of computer equipment and telephones.
• Occasionally lift and/or carry up to 25 lbs
• Occasionally stand, walk, squat, kneel, twist at the waist, use hands for fine manipulation, pushing & pulling, reaching above and below shoulder level
• Occasionally climb stairs to reach second-floor office locations
• Occasionally travel by airplane and/or automobile to U.S. domestic destinations

Work Environment

• Work performed indoors in an office facility with temperatures subject to normal environmental conditions.
• Certain office locations are adjacent to warehouse facility spaces with temperatures subject to normal environmental conditions.
• Noise level of the office environment is low.
• Personal Protective Equipment (PPE) is provided.

WHAT’S IN IT FOR YOU?

Competitive Pay - The U.S. base annual salary range for this full-time position is $23.00 – 30.00/hour. Salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.)

Employee Benefits - including paid time off, medical plans, dental, vision, life insurance, and employee assistance program.

Team-Oriented Culture - We have a diverse workplace of talented people who partner to make GigaCloud Technology, Inc. a unique and engaging place to work.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable Federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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