Job Description

House Laundry Attendant

The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.

Responsibilities:

• Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees
• Understand operation of washing machines and dryers.
• Load and unload washes according to standards.
• Wash and dry all dirty linens, towels, rags, etc.
• Sort all hotel linen according to type, color, size, etc.
• Pre-treat all stained linen before washing.
• Clean dryer filter daily and maintain all equipment as trained.
• Operate iron as per standard and ensure that it is shut off at the end of day.
• Sweep and mop laundry floors, storing all linens off the floor.
• Fold towels and linens.
• Remove and sort dirty linens and towels from laundry carts.
• Keep laundry carts clean and free of debris.
• Maintain clean work area.
• Sort clean laundry according to type and load carts.
• Ensure overall guest satisfaction.

Qualifications:

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations

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