Job Description

Job Description

Job Description

We are seeking a skilled Customer Service Representative (Call Center experience).to join our client’s team, one of the US’s largest Security companies.

Job description

THIS IS A REMOTE POSITION!! We are open to review resumes from applicants located in either of these states : Indianapolis, IN; Newport, KY; Cincinnati, OH & Jacksonville, FL.

• The call coordinator will answer phone calls from potential and existing ADT customers; ask specific questions to determine the reason for the call and then transfer to the appropriate department.
• Call center experience preferred.
• Candidates will be taking 200+ calls daily. This position is fully remote
• Excellent communication skills.
• Basic knowledge of computer applications.
• Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.
• Candidates can be selected to work any of the below listed shifts; 12:30-9:00pm, 1:30pm-10:00pm, 2:30-11:00pm and 3:30pm-12:00am

Responsibilities:

• Candidates are required to provide their own equipment for this role.
• All Candidates must have:
• Internet Service (cannot connect via WIFI)
• Core i3 with 16GB of RAM
• Candidate must have a minimum of 25mbps upload and 25mbps download. Run internet speed test at
• Candidate must have a minimum of Windows 10 on computer.
• Must have modem connection - Must be hardwired to your computer via ethernet cable.
• Home computer, monitor and headset that will allow agent to answer calls. Must have USB headset that is Avaya compatible for incoming customer interactions.
• Allow ADT required software to be uploaded to their computer (CT Soft phone, which allows incoming calls)

At Azaaki Healthcare, we are proud to champion Strong Partnerships for Stronger Outcomes in healthcare, rooted in the core values of empathy and compassion. Our staffing solutions are designed with a singular focus: to infuse every healthcare facility with caring, qualified professionals who embody these principles. We believe that quality care begins with caregivers who understand the importance of empathy and compassion in healing.

Company Description

At Azaaki Healthcare, we are proud to champion Strong Partnerships for Stronger Outcomes in healthcare, rooted in the core values of empathy and compassion. Our staffing solutions are designed with a singular focus: to infuse every healthcare facility with caring, qualified professionals who embody these principles. We believe that quality care begins with caregivers who understand the importance of empathy and compassion in healing.\r\n\r\n**We offer unbeatable pay in job market.

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