Job Description

Job Description

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

$14.50 hour

• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Provide exceptional service to all hotel guests during their stay
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

• Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment

• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Overnight shift; requires flexible hours
• Some college is preferred but a high school diploma or equivalent is required
• Outstanding communication skills and excellent customer service skills are required
• Proficiency with computers is required; experience with reservation and accounting software is desired

• Must be able to stand on your feet for 8 hours during a typical shift
• Please only apply if you meet each of these criteria

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

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