Geek Squad Services Agent Job at Best Buy, Bozeman, MT

V1ovS25GYk1aNWxrREhvaENiMzQyeVpI
  • Best Buy
  • Bozeman, MT

Job Description

As a Geek Squad Services Agent, you’ll perform technology services, both in customers’ home and in your local store. You’ll perform basic home theater delivery and installation services in homes as well as repairs following Geek Squad’s standard operating procedures (SOP). You’ll also assess, test and perform repairs on computers in the store.

What you’ll do
  • Build relationships with customers by providing and fulfilling recommendations regarding product, service, content (including membership)

  • Establish and maintain consistent rhythms for timely follow up and ensure commitments are met or exceeded

  • Perform advanced complexity work and de-escalate difficult customer interactions as needed

  • Manage inventory and vehicle maintenance in partnership with other Agents, process paperwork and payment, and provide feedback and training opportunities

  • Travel to customers’ homes to perform basic delivery and installation

  • Perform technical work within the retail location

Basic qualifications

  • Must be at least 21 years old

  • Must have a current, valid driver’s license and maintain a driving record which meets Best Buy safety standards

  • Ability to acquire and maintain any state or local licensing, as required, to perform job effectively

  • Ability to lift 75 pounds with or without reasonable accommodation, up to 150 pounds as part of a team, and between 150 – 250 pounds as part of a team and/or with support tools such as harnesses or lifts

  • 3 months delivery or installation or computer troubleshooting experience

  • 3 months of customer service experience

Preferred qualifications

  • 6 months of consumer electronics delivery, installation, integration and troubleshooting experience

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay

  • Generous employee discount

  • Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
#PIQ1 PandoLogic. Category:Installation & Maintenance, Keywords:Electrical Appliance Service Technician, Location:Bozeman, MT-59718

Job Tags

Full time, Local area, Work from home,

Similar Jobs

PRN Healthcare

Travel Interventional Radiology Registered Nurse Job at PRN Healthcare

 ...Job Description PRN Healthcare is seeking a travel nurse RN Interventional Radiology for a travel nursing job in Minneapolis, Minnesota. Job Description & Requirements ~ Specialty: Interventional Radiology ~ Discipline: RN ~ Start Date: 01/19/2026~ Duration... 

Bath Iron Works

Classified Area Escort - 2nd Shift Job at Bath Iron Works

 ...Responsibilities for this Position Classified Area Escort - 2nd Shift US-ME-Bath Req ID: 2026-4987 Type: Regular Full-Time Remaining Positions: 1 Post End Date: 1/21/2026 Category: Other Salary Grade: A Shift: 2nd Overview The Classified... 

Educational Service Unit #5

Spanish Teacher Job at Educational Service Unit #5

 ...Service Unit (ESU) 5, is accepting applications for a potential SPANISH TEACHER position for the 2026-27 school year. Across the...  ...Language and Digital Learning best practices. Are you ready for a teaching position without district-level extra duties? This job may be... 

Bethesda Health

RN Care Specialist Job at Bethesda Health

 ...more than 1,200 employees dedicate their careers to improving the lives of others. As a team member at Bethesda, you'll enjoy...  ...Ensures the delivery of quality patient care and when appropriate, provides supervision during all service hours including, but not limited... 

Jackson Hewitt

Experienced Tax Preparer Job at Jackson Hewitt

 ...service in guiding our clients through the tax codes, rules, and processes. We do this...  ...A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly...  ...here: As a Seasonal Experienced Tax Preparer, you will be responsible for providing...