Job Description

Corporate Instructional Designer & Facilitator (Onsite: Plano, TX)

Do you have a talent for translating technical complex systems into layman’s terms?

Metro One LPSG is the U.S. leader in providing dedicated security & loss prevention services to national clients. We put today's most pressing security & loss prevention challenges at the heart of our brand. We turn the best “dedicated service delivery” into trusted solutions for our clients, & after decades providing best in class security & loss prevention services, we are seeking a highly energetic and experienced Instructional Designer & Facilitator for our fast-paced Learning & Development team.

As the Instructional Designer & Facilitator for Metro One LPSG, you will work with our business leaders to identify their true business training case, design an appropriate learning solution, as well as develop and deploy the learning assets, and measure effectiveness.

Responsibilities

• Create engaging learning activities and compelling content that meets the determined performance objectives.
• Engage with subject matter experts to identify target audience’s training needs, develop appropriate training content and campaign, deploy, and measure training effectiveness.
• Act as the point of contact for required corporate training initiatives
• Facilitate training delivery, either internally or externally developed.
• Support additional department initiatives, such as training needs analysis, process mapping and design, development of best practice and standard operating procedure documentation, as needed.
• Frequent travel required (50% or more).

Qualifications

• 2+ years in an instructional designer or related role
• Practical knowledge of instructional design concepts and models
• Lesson and curriculum development skills leverage multiple modalities
• Thorough knowledge of eLearning and video development tools
• Ability to write effective instructional text, audio scripts, storyboards, & infographics
• Basic administrative knowledge of Learning Management Systems and/or Learning Experience Platforms
• Demonstrated ability to facilitate learning experiences, both virtually and in a classroom setting
• Creating/delivering communication strategies to support execution to these projects/programs/processes
• Education: Bachelor’s Degree or commensurate experience, preferably in Training & Development, Instructional Design, Organization Development, Business or similar.
• Must be willing to participate in the Company’s pre-employment screening process and continuously meet any applicable state, county, and municipal requirements.

Metro One is an Equal Opportunity Employer committed to embrace diversity.

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