Job Description

Training Specialist

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Position: Training Specialist

Reports to: Learning and Development Supervisor

Hours: Monday Friday | 10:00AM 6:30PM

This position has a starting pay range of $24.60 to $33.20. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job Summary

The Learning & Development Training Specialist will help support the development and implementation of learning solutions. This person will play a key role in managing, directing, coordinating, and delivering leadership training as well as new hire orientation and onboarding. The Training Specialist will work closely with the L&D team to support building foundational programs such as New Hire Onboarding (GWA and Leaders), Coach Trainer, and other programs.

Major Areas of Responsibility

• Delivers, monitors, coaches, and guides leadership and operational training for Distribution Center Associates.
• Provides coaching, facilitates discussions, and makes recommendations for developmental needs.
• Consults with Coach Trainers and other Associates on the floor to follow up on operational issues.
• Partners with DC L&D and/or Home Office L&D to design, develop, and modify training programs and materials.
• Facilitates learning by utilizing adult learning techniques, interactive elements, and technology-delivered training.
• Follows up on programs to support learners and their leaders in transferring skills back to the job through continuous coaching and feedback.
• Evaluates and assesses learning programs and their impact.
• Plans, prioritizes, schedules, and manages time-based curriculum calendar around business needs.
• Plans, schedules, and manages onboarding plans for new leadership.
• Supports training processes to help Associates in acquiring knowledge and skills necessary to perform company standards.
• Supports the success of programs through partnership with building and Network leaders (e.g., Distribution Leadership Program, Internship Program, etc.).
• Tracks and maintains records for new Associate training, leadership training, etc.
• Performs special projects as assigned or directed.

Essential Job Requirements

• Bachelor's degree or equivalent work experience
• Coaching and/or facilitation skills
• Passion for supporting the development of people and building relationships in a collaborative environment
• 1-2 years training experience (may include design and development of training programs)
• Proficient in Microsoft Excel, Outlook, PowerPoint, Teams, and Word
• Knowledge of management skills, adult learning theory, instructional design, and conducting needs analyses
• Strong communication, presentation, writing, and organizational skills
• Deep listening and inquiry; seeks to understand and make connections which result in engaging interactions
• Ability to build and maintain relationships and influence others

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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