Job Description
Overview The Trading Operations team monitors and manages outages across GTS's electronic trading ecosystem, which includes equities, derivatives, ETFs, fixed income, OTC, FX, and more. The team is evolving from traditional operations to an SRE-style model. Recent improvements include replacing email monitoring with an incident ticketing system and enhancing our observability stack. There is still significant work ahead to streamline workflows, integrate more data sources, and broaden coverage across our technology ecosystem. The team also partners directly with traders to resolve technical issues and develop support procedures, while collaborating with development teams to address stability bottlenecks and reduce manual support tasks. We value both finance support and SRE expertise. Candidates with experience in one area will have opportunities to cross-train in the other.
GTS is a collection of financial services companies spanning a wide array of asset classes and investment approaches, all powered by the combination of market expertise with innovative, proprietary technology. With roots as a quantitative trading firm continually building for the future, the GTS family of companies are able to leverage the latest in artificial intelligence systems and sophisticated pricing models to bring consistency, efficiency, and transparency to today's financial markets. GTS's electronic market maker GTS Securities accounts for 3-5% of daily cash equities volume in the U.S. and is a leading Designated Market Maker (DMM) at the New York Stock Exchange, responsible for nearly $13 trillion of market capitalization. For more information on GTS, please visit
Responsibilities - Support applications and workflows used by global trading teams
- Enhance the observability stack for better process visibility and alert quality
- Build tools and procedures to optimize operations across the trade lifecycle (order entry, booking, reconciliation, clearing, reporting)
- Identify and troubleshoot defects and anomalies through code, logs, and database audits
- Collaborate with development teams on deployments, debugging, and issue tracking
- Maintain technical support documentation
Qualifications Required:
- Experience in a Linux environment
- Strong problem-solving skills in development or production contexts
- Basic SQL skills
- Basic Python skills
Recommended:
- Knowledge of securities markets, asset classes, or regulations (e.g., CAT)
- Intermediate SQL (query tuning, complex queries) and Python (design patterns, standard libraries, code reviews)
- Observability tools like Grafana, Prometheus, Loki, and Jira Service Desk (formerly OpsGenie)
- Runtime management tools like Docker and Airflow
We're proud to employ some of the leading talent in the industry, and we work to ensure our employees enjoy a high quality-of-life.
In accordance with New York City's Pay Transparency Law, the base salary range for this role is $75,000 to $150,000. Base salary does not include other forms of compensation or benefits.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
What We Offer:
- A selection of healthcare plans for you and your family, some 100% employer paid; with coverage starting on day one
- In-office perks - Free lunch daily and access to a fully stocked pantry (when working in the office).
- Casual dress code (when working in the office).
Unsolicited resumes
We do not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with GTS.
Job Tags
Casual work, Work at office,