Job Description

Job Description

Position Overview:

We are seeking a motivated Technical Writing Intern to join our Information Development team. Our technical writers create client-facing documents that help customers set up and use our products and services. The ideal candidate will have a background in writing and a passion for learning about new technologies. Any experience with APIs or XML will be helpful. 

Essential Duties and Responsibilities: 

Assist in the creation and maintenance of technical documentation, user guides, and manuals. 

Understand and adhere to department style and process guidelines. 

Understand product development methodologies in an Agile environment. 

Foster and maintain positive working relationships with other team members and key stakeholders. 

Research and document new and updated features for products. 

Improve existing documentation. 

Attend project meetings and report progress on a regular basis. 

Collaborate with developers, designers, product managers, and customer support to ensure accuracy and quality of documentation to contribute to a positive user experience. 

Key Responsibilities: 

Learn and document new technologies, APIs, and software functionalities. 

Edit and proofread content for clarity, grammar, and accuracy. 

Develop expertise with our authoring and publishing tools. 

Job Tags

Part time, Summer work,

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