Job Description

Position Summary

The Solution Architect for Salesforce and Enrollment Systems provides strategic and technical leadership to design, integrate, and optimize CRM and student/customer enrollment platforms across the enterprise. This role ensures that Salesforce and associated systems deliver a seamless endtoend experiencefrom lead capture through onboardingwhile aligning with business objectives, data governance, and architectural best practices.

Key Responsibilities

Architecture & Design

• Design scalable, secure, and highperforming solutions across Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Data Cloud) and enrollment management platforms.
• Lead endtoend architecture for enrollment workflows, including lead nurturing, application processing, admissions, and onboarding.
• Define integration patterns between Salesforce, LMSs, and data middleware (e.g., MuleSoft).
• Create and maintain solution architecture diagrams, data flow models, and API designs.

Strategy & Governance

• Partner with business stakeholders, IT leadership, and product owners to translate strategic goals into technology solutions.
• Define architecture standards, guardrails, and best practices for Salesforce and related platforms.
• Contribute to enterprise data strategy, ensuring data integrity, compliance, and interoperability across systems.

Implementation & Delivery

• Provide technical oversight on Salesforce and enrollment project implementations and enhancements.
• Collaborate with developers, admins, and thirdparty vendors to ensure solutions meet design specifications and quality standards.
• Conduct architecture reviews, performance tuning, and environment management.
• Evaluate new Salesforce and enrollment technologies and recommend adoption strategies.

Collaboration & Leadership

• Act as the primary Salesforce and enrollment systems technical advisor to crossfunctional teams.
• Mentor Salesforce administrators, developers, and analysts on architecture and design principles.
• Communicate complex architectural concepts to nontechnical audiences.

Candidates local to Durham, NC or Hoboken, NJ are highly preferred.

Applications will be accepted through November 14. This window may be extended depending on business needs.

The fulltime salary range for this position is between $140,000 - $160,000.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here .

Who We Are

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isnt just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of EVerify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job Details

• Job: Architecture
• Job Family: TECHNOLOGY
• Organization: Corporate Strategy & Technology
• Schedule: FULL_TIME
• Workplace Type: Hybrid
• Req ID: 21618
• Seniority level: Not Applicable
• Employment type: Fulltime
• Job function: Engineering and Information Technology
• Industries: Education Administration Programs and ELearning Providers

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