Job Description
Job Description:
Job Description:
SKILLS/EXPERIENCE PREFERENCES: 8+ year of experience required.
Dynamic and Proactive ITSM Professional:
•Proven self-motivation and a successful track record in IT Service Management (ITSM), IT Operations Management (ITOM) technologies.
•Comfortable thriving in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
•Organized and analytical with the ability to work effectively in a team environment.
•Demonstrated ability to implement projects on time to meet project schedules.
•Capable of handling multiple priorities in a fast-moving environment.
Application Portfolio Management (APM) Expertise:
•Essential expertise in Application Portfolio Management (APM).
•Emphasis on managing and optimizing the organization's portfolio of applications for enhanced efficiency and performance.
Technical Proficiency:
•Intermediate level experience with ServiceNow implementations.
•Understanding of the Common Service Data Model (CSDM)
•Proficiency in system integration using web services and other web-based technologies (XML, HTML, AJAX, CSS, REST/SOAP).
•Strong communication, presentation, and writing skills.
•Excellent troubleshooting skills with the ability to influence stakeholders and team members in a consultative fashion.
ServiceNow ITSM Modules:
•Hands-on experience in the development and implementation of ServiceNow ITSM modules:
•Asset Management
•Incident Management
•Change Management
•CMDB/Discovery
•Service Mapping/Dependency Mapping
•IT Asset Management
Technical Understanding:
•Exposure to ServiceNow platform capabilities.
•Understanding of technical and functional design requirements related to ServiceNow.
Scripting and Automation:
•Proficient in creating and managing scripts and workflow.
•Experience in one or more scripting languages: JavaScript, Python, PowerShell.
ITSM Fundamentals:
•Fundamental understanding of ITSM, ITIL
•Understanding of CMDB.
ServiceNow Scripting Aspects:
•Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
•Proficiency in ServiceNow client and server-side JavaScript and the ServiceNow APIs.
Web Services and Integration:
•Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications.
Customization Skills:
•Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
•Implementation of Custom UI Changes with the usage of Web Technologies such as DOM, HTML changes. Inficare Technologies
Job Tags
Similar Jobs
Southern Poverty Law Center
...Intern, State Community Organizer, Georgia State Office (Summer 2026) The Southern Poverty Law Center offers internships to exceptional students enrolled in accredited undergraduate and graduate schools who possess strong academic backgrounds, excellent writing skills...
Shannon Rehabilitation Hospital, an affiliate of Encompass H...
...LPN/LVN Career Opportunity Now offering a $7,500 Sign On Bonus for Full Time positions Hiring for all positions full-time and PRN... ...to treatments. Collaborating directly with Registered Nurses to report findings and execute patient care plans. Cultivating...
Trident Medical Center
...Physician Profession Pulmonology Specialty Critical Care Job ID 15198286 Job Title Intensivist Shift Details Shift Per Diem Days Scheduled Hours 24 Job Order Details Start Date 11/1...
AUGUST ROSE HEALTH CENTER LLC
...compassionate and dedicated bilingual (Spanish-speaking) licensed mental health therapist looking... ...role, you will have the opportunity to work with children, adolescents, and adults,... ...and rewarding professional journey. Flexible work from home options available....
E-Solutions
...**Recognize and inspect product quality ****Have experience in/OK working in a cold environment ***Able to do simple mathematics (Addition and subtraction) ***Electric Pallet Jack experience ***Forklift experience ***Can lift up to 50lbs individually***...