Overview Senior Jira Application Administrator job at Quantaleap. Louisiana. Role: Senior Jira Application Administrator Client: State of LA Location: Remote Job ID: SR-5225813 Duration: Longterm Responsibilities Part time support with an estimated average of fifteen (15) hours per week. Respond to State communication, initiated by the State during the State’s core hours as stated in the Period of Performance section, within 1 hour of communication being sent for communication clearly marked as “critical” or “emergency” and within 2 hours of communication being sent for all other communication. Assist with emergencies and critical deadlines on State holidays, weekends, and hours outside of the State’s core business hours. Provide maintenance, support, troubleshooting, and updating/upgrading of Jira. Oversee the administration, configuration and support of Jira, external application integrations (e.g., GitHub and Bamboo), and Atlassian Marketplace 3rd party applications. Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users. Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work. Assist State personnel and/or other outside resources with upgrades of the Jira environment as necessary. Mandatory Expertise and/or Relevant Experience Experience performing upgrade of multi-node data center instance (9.x version minimum). Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.). Experience creating and updating Bash scripts. Experience maintaining CRON table entries. Experience creating and updating Groovy scripts. Experience using RHEL command line. Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary. Experience with TSQL and creation/alteration of SQL Server database objects (e.g., stored procedures, views, tables, etc.). Experience performing Jira project configuration including customized workflow postfunctions, custom listeners, custom events, and complex work item security schemes. Experience constructing JQL including advanced functions. Desirable but Not Mandatory Certification as Jira Administrator. Set up and use of Jira API's. Configuration of external application integrations (e.g., GitHub and Bamboo) and Atlassian Marketplace 3rd party applications. AD/LDAP connection and configuration. HTML/Javascript. Structure. Zephyr Squad and/or Zepyr Scale. Basic understanding of load balancing and networking. #J-18808-Ljbffr Quantaleap
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