Job Description

Job Description

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer Dispatch Specialist in Los Angeles, CA , you will serve and safeguard clients in a range of industries such as Financial Institutions and more .

As a Dispatch Officer with Allied Universal at a prominent financial institution location, you will play a crucial role in maintaining a secure environment. Your responsibilities will include monitoring alarm panels, managing access control systems, and coordinating communications to support security-related operations throughout the facility. You will be the central point of contact for reporting incidents and relaying critical information, helping to deter potential security-related incidents through your presence and attention to detail. This position offers the opportunity to interact with team members and visitors, providing exceptional customer service while upholding the values of agility, reliability, and innovation. Working in this dynamic environment, you will contribute to a caring culture that prioritizes people and teamwork, acting with integrity in every interaction. If you are passionate about security-related work and thrive in a fast-paced, customer-focused setting, this role is an excellent opportunity to grow your career with Allied Universal.

Position Type: Full Time

Pay Rate: $24.50 / Hour

Job Schedule:

DayTimeMon02:45 PM - 11:15 PMTue02:45 PM - 11:15 PMWed02:45 PM - 11:15 PMFri02:45 PM - 11:15 PMSat02:45 PM - 11:15 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Monitor and operate communication systems to dispatch security-related personnel to incidents and/or requests for assistance within the location.
• Maintain detailed records of calls, incidents, and activities during the shift.
• Coordinate with on-site security-related teams to help to deter unauthorized activities and respond to emergencies as needed.
• Provide customer service by addressing inquiries and/or concerns from employees and visitors.
• Follow site-specific policies and procedures when handling incidents and/or emergencies.
• Communicate clearly and calmly during critical situations, relaying information to appropriate personnel and emergency responders.
• Assist with access control procedures by monitoring entry points and granting access as directed.
• Support Allied Universal management by reporting incidents, irregularities, and/or suspicious activities observed through surveillance or reported by staff.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Must provide proof of a high school diploma or equivalent (GED).
• Must be at least 21 years of age.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit:

Job Tags

Full time, Work at office, Local area, Flexible hours, Shift work, Day shift,

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