Job Description
Job Description
Job Description
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
Thomas Taft Salon Culture: - Luxury meets humanity
- Hospitality forward
- Goal and team oriented
- Education focused
- Creative expression encouraged
- Non-departmentalized
The Salon Manager is responsible for the seamless day-to-day operations of Thomas Taft Salon, ensuring a professional, fun, and collaborative environment for both employees and clients. You will play a pivotal role in maximizing profitability, overseeing all aspects of salon management from staff scheduling to executing in-salon events. This includes managing payroll, the full hiring process, and driving the salons growth through creative marketing strategies.
Key Responsibilities: - Client Scheduling & Experience: Oversee client appointment scheduling for three salon locations, ensuring a smooth journey from booking to checkout.
- Hiring Process Management: Lead the entire hiring process from start to finish, including candidate sourcing, interviewing, onboarding, and training.
- Staff Payroll: Manage payroll for all employees, ensuring timely and accurate payments.
- Team Scheduling: Develop and manage employee work schedules, ensuring proper staffing to meet business needs.
- Employee Relations: Foster a positive, collaborative team atmosphere and serve as a first point of contact for employee concerns, acting as a liaison between staff and upper management.
- Supply & Facility Maintenance: Ensure the salon is well-stocked with supplies and properly maintained, addressing minor repairs and upkeep as needed.
- Marketing & Event Planning: Collaborate with the Marketing Manager to execute marketing campaigns and plan in-salon events designed to engage clientele and drive business growth.
- Client & Employee Issue Resolution: Address and resolve client and employee concerns promptly and professionally.
- Profitability Management: Utilize CRM software to analyze performance data, manage inventory, and maximize profitability.
- Business Growth: Identify and initiate business-to-business partnerships for cross-promotion opportunities.
- Sales & Performance Improvement: Work closely with upper management to uphold existing sales standards while actively driving new sales growth.
- Employee Check-ins: Conduct weekly check-ins with staff to provide support, feedback, and ensure a positive working environment.
- Data Management: Organize and prepare reports for quarterly staff meetings, using data to identify trends and opportunities for improvement.
- Event Leadership: Plan and manage quarterly salon events and other promotional activities, creating energy and excitement around new goals and projects.
Requirements: - Minimum of three years managing a creative team of 10+ employees.
- Experience with payroll management and hiring processes.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Availability to work Wednesday through Saturday and alternate Sundays, with flexibility to adapt to seasonal business demands.
- Knowledge of NYC labor laws and salon sanitation regulations.
- Ability to communicate effectively, both verbally and in writing.
- Proficiency in spreadsheets, CRM software, and other management tools.
- Enthusiastic, self-motivated, and capable of leading by example.
Benefits/Perks - Company sponsored outings and rewards
- Commuter benefits
- Paid sick leave
- 48% off retail products
- $100 bonus for employee referrals
- Tiffanys necklace for 5 year anniversary & Louis Vuitton wallet for 10 year anniversary
Job Tags
Seasonal work, Weekend work, Sunday, Saturday,