Salesforce Field Service Management Administrator Job at Yochana, West Palm Beach, FL

WDVyTG1WZklhWkJuQ25rdERidncyeTVEL0E9PQ==
  • Yochana
  • West Palm Beach, FL

Job Description

Job Description

We are seeking a highly skilled Salesforce Field Service Management Administrator with 6-10 years of experience to support, enhance, and optimize our Salesforce Field Service solution within the Utilities domain.

The ideal candidate will be responsible for managing configurations, ensuring seamless field operations, improving service workflows, and enabling high-quality customer service delivery.

  • Location : FPL West Palm Beach Service Center, 900 Charlotte Ave, West Palm Beach, FL 3340
  • On-site / Remote – Both are okay
  • JR details: Salesforce Administrator

Job Description

Key Responsibilities

  • Administer, configure, and maintain Salesforce Field Service Management (FSL/FSM) environments.
  • Customize service workflows, service territories, work types, scheduling policies, and appointment booking.
  • Collaborate with business stakeholders to gather requirements and translate them into effective Salesforce solutions.
  • Monitor platform performance, resolve issues, and ensure data quality and system reliability.
  • Manage user roles, profiles, permission sets, and security settings.
  • Implement automation using flows, process builder, and other Salesforce automation tools.
  • Support release management, testing, and deployment of enhancements.
  • Generate reports and dashboards to provide operational and analytical insights.
  • Work closely with field technicians, operations teams, and IT stakeholders to optimize field service processes.
  • Ensure best practices are followed around configuration, customization, and data governance.

Required Skills & Qualifications:

  • Hands-on experience with Salesforce Field Service (FSL/FSM).
  • Strong understanding of Utilities domain processes such as outage management, asset management, and field operations.
  • Proficiency in Salesforce configuration including flows, object customization, page layouts, and validation rules.
  • Experience in scheduling optimization, workforce management, and mobile field service operations.
  • Knowledge of Salesforce security, sharing model, and data management.
  • Salesforce Administrator certification (ADM-201) required.

Preferred Qualifications:

  • Salesforce Field Service Consultant certification.
  • Experience with Salesforce Lightning components and mobile app configuration.
  • Knowledge of integrations using APIs, middleware, or integration tools.
  • Experience working in Agile environments.
  • Familiarity with asset-heavy industries such as Utilities, Energy, or

Job Tags

Remote work,

Similar Jobs

SOFLO Domestics

Live-In Housekeeper - Private Residence (Miami, FL) Open to Out-of-State Candidates Job at SOFLO Domestics

 ...A private family of three - a couple and one child - in Miami is seeking a professional and experienced Live-In Housekeeper to provide full-time support in the daily upkeep and overall maintenance of their home. The ideal candidate will be highly organized, detail-oriented... 

Pursuit Collection

Banquet Server Job at Pursuit Collection

 ...Be a utility player who can complete a variety of job duties This job description describes at a high level what a Banquet Server does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we... 

The Staff Pad

Investigator Job at The Staff Pad

 ...Investigator Location: Austin, TX The Staff Pad has partnered with a rapidly growing law firm to hire an experienced Investigator . This role will support attorneys by conducting thorough investigations, collecting evidence, locating witnesses, and preparing... 

Patterns india

Urgent Hiring - Order Picker - Linden, NJ Job at Patterns india

 ...Shift - 3:00 PM - 11:30 PM Responsibilities: Ability to lift around 50 lbs Need warehouse experience Need Electric Pallet Jack Experience Need Cold storage or freezer temperature experience If interested, let's schedule a call.... 

Sunrise Landscape

Assistant Irrigation Manager Job at Sunrise Landscape

 ...talented individuals to join our team. Job Summary Sunrise Landscape is seeking a highly motivated and skilled Assistant Irrigation Manager to support the efficient operation and management of irrigation systems within our Maintenance Department . This role...