Job Description

Salesforce Administrator

Our Digital Solutions team is looking for a Salesforce Administrator who is passionate about enabling all types of users to get the most out of Salesforce. The right candidate will have a strong blend of leadership, planning, communication skills, business acumen, and technical knowledge. This role will manage and support multiple Salesforce Cloud (Sales, Service, and Field Service) and resources to successfully meet business needs and requirements. Our Salesforce team is helping lead the next-generation of technology and development for Regal Rexnord.

Key Responsibilities

In this individual contributor role, you will be working alongside a diverse, enthusiastic, and dynamic team with diverse backgrounds, including the Product Owner, Architect, Developers, Business Analysts, Quality Assurance, and fellow Salesforce Administrators. You will be supporting multiple Salesforce environments. You will be responsible for supporting the team in daily and project operations.

In this role, you will:

• Blend business analysis with technical expertise, focusing on Salesforce and other SaaS solutions to enhance collaboration, analytics, and reporting
• Support and implement comprehensive Salesforce strategies, ensuring scalability, security, and adherence to best practices
• Collaborate with a talented technology team, driving innovation and ensuring the organization's technology landscape supports its ambitious business objectives
• Support the creation of the Salesforce Roadmap
• Participate in Agile and Scrum ceremonies as part of daily activities
• Champion continuous platform enhancements to improve performance and user experience
• Collaborate with business stakeholders to align technology initiatives with organizational goals
• Provide support to your peers, fostering innovation and collaboration
• Direct end-user support for troubleshooting, steps to replicate, and any other related topics
• Help inform and document new user training guides, SOPs, and assist in growing the skill sets across the organization and within the team
• Take a forward-thinking approach to technology, staying ahead of trends and providing modern solutions to our internal development teams
• Participate in continuous education to stay informed on new Salesforce features and functionality and provide recommendations for process improvements

Qualifications

Technical Skills Preferred/Required:

• 3+ years of Salesforce administration experience required
• Salesforce Administrator Certification required
• Advanced Salesforce Administrator certification preferred
• Strong working knowledge of Salesforce platform out-of-the-box functionality, including best practices, security constructs, integration patterns, and development options

Other Skills Required:

• Communication skills
• Excellent listening, communication, facilitation, and presentation soft skills
• Strong interpersonal, consultative, consensus builder, and issue resolution skills
• Experience working in a team-oriented, collaborative environment - and fostering the culture of technical collaboration
• Ability to present ideas in user-friendly language and to interface on business and technical concepts
• Ability to collaborate with multiple stakeholders to participate in multiple strategic initiatives under time and resource constraints, as well as the ability to deliver in a fast-paced, evolving environment
• Strategic skills
• Exceptional analytical, conceptual, and problem-solving abilities
• Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution

Preferred but not required:

• Other Salesforce certifications
• Basic understanding of Apex, Visualforce, Javascript, Triggers, and Soap/Rest APIs
• Experience with Salesforce integrations using Mulesoft or other Enterprise Service Bus (ESB)
• Salesforce Development knowledge (Apex Coding, Lightning Web Components, Batch Classes, Triggers, Debug Logs, Troubleshooting, and Code analysis, etc.)

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Regal Rexnord, we are dedicated to building a diverse, inclusive, and authentic workplace. So if you're excited about this role but your past experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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