Job Description

Position: South Thrift Store Sales Associate/Sorter
Full-time/Part-time: Part-time
Department: Thrift Store
Reports to: Thrift Store Manager
FLSA Classification: Non-exempt

Summary
New Life Center Sales Associate/Sorter is responsible for ensuring a positive shopping experience for all customers. This will be accomplished by providing a warm welcome to the store; maintaining a clean, well-organized, well-stocked sales floor; locating desired items on the sales floor; fast, friendly, and accurate processing of purchases; assisting in other areas of the store and warehouse, as needed. The Sales Associate/Sorter will be cross-trained in all areas of the production and retail environment to include, but not limited to, providing excellent customer service, cash-handling procedures, processing donated goods, sorting, pricing, and stocking.

Essential Responsibilities

Essential Function 1: Sales Associate

• Be the face of the Thrift Store through providing great customer service, answering customer questions, and driving sales through pushing promotions and sales.
• Ensure the accuracy of the cash drawer at beginning and end of day.
• Process customer transactions and collect payment.
• Maintain assigned areas of the store to ensure areas are clean, organized, and customer friendly.
• Stock sales floor with priced merchandise and clothing.
• Clean and maintain fitting room.

Essential Function 2: Sorter

• Provide friendly service to donors by assisting them with unloading their donated goods; offer tax receipt.
• Maintain cleanliness and orderliness of the production area.
• Sort through donations, evaluate the quality, and determine the price of donated goods.
• Determine quality and value of donated goods to price items accurately and consistently with store guidelines.
• Provide direction to Staff or Volunteers on stocking shelves or racks and locating items on the sales floor.
• Ensure the sales floor is stocked, organized, and attractive to shoppers.
• Answer customer questions and assist customers as needed.
• Assist Warehouse Staff with organization of donated goods in appropriate places.

Position Reports to: Morgan Kasin, Thrift Store Manager

This job description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by the Executive Director, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center.

Personal

• Personal, evident, and growing relationship with Christ
• Compassionate heart for those in need
• Willingness to serve others
• Desire to see the lost come to Christ

Additional Eligibility Requirements

• Ability to pass a pre-employment drug test and background check.

Work Environment

• This position functions in a thrift store and warehouse setting where medium duty equipment such as forklifts are in use; appropriate safety considerations will be required to avoid injury.
• Ability to lift loads up to 50 lbs.
• Ability to stand for long periods of time.

Skills

• Customer service orientation.
• Attention to detail.
• Must be 18 years of age to operate the necessary equipment.
• Ability to organize and prioritize duties.
• Professional personal presentation.
• Demonstrated work ethic with consistent attendance and punctuality.
• Adapts positively to continuous change, maintaining flexibility.
• Positive and friendly disposition.

Signatures

This job description has been approved by:

Manager: __________________________________________ Date: _____________________

HR: ______________________________________________ Date: _____________________

Employee Signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.

Employee: _________________________________________ Date: ______________________

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