Job Description
An Amazing Career Opportunity for a Pre Sales Engineer- Security Expert!! Location: Remote US Job ID: 31976
The Presales Engineer-Security Expert's focus will be to support the sales organization in all technical matters regarding pre-sales, sales presentations and demos and customer POC's (proof of concepts).
Sales Engineers unite technical knowledge and sales skills and are able to explain, in detail, the technical and functional aspects of a product or service, prepared for any technical questions or issues that may arise.
If this sounds like you keep on reading !
Who are we? HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and
As our Pre Sales Engineer- Security Expert, you'll support HID's success by: - Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Being a trusted technical advisor to prospective customers.
- Managing key aspects of the sales cycle including requirements gathering, demos, proof of concept, and product specification.
- Act as the primary point of contact for all cyber-security questionnaires, Q&A sessions etc. with prospective and existing customers.
- Presenting the product and all features to customers at meetings and events.
- Troubleshooting client problems, answering questions from customers relating to solutions, and delivering technical enablement.
- Sales calls - be the main technical resource on sales calls and answer / educate the customer or partner on issues ranging from features, specifications and functionality to integration.
- Conversant with cybersecurity, network architecture (including High Availability options), RTLS products and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the implementation team and technical support to answer, elevate and resolve customer's technical issues.
- Regularly interface, provides presales support and assist in training Channel partners.
- Presenting at webinars, customer and partner meetings
- Support the partner certification program.
- Communicating customer requirements to product management teams, particularly pertaining to cyber-security and High Availability best practices in the industry. This includes authoring white-papers/technical notes and holding training sessions.
- Providing advanced training and support for the sales teams.
What we will love about your background: - Knowledge of the following technologies : Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies
- Strong understanding in the following technologies and protocols : TCP / IP, LDAP, Active Directory, HL7, RTLS technologies (BLE/433GHZ), Server technologies, SQL database layouts and configuration, AWS cloud technologies, REST API.
- Experience with encryption and authentication technologies
- Strong technical troubleshooting skills desired
- Strong presentation skills
- Strong communication and writing skills.
- Previous experience on responding to RFP's is beneficial.
Your Experience and Education include: - Bachelors Degree or equivalent experience.
- 8 plus years experience in technical / pre-sales support as a pre-sales or security expert
- 7 plus years experience in LAN / WAN / Internet services administration
- Ability to design RTLS solutions, effectively utilize Adobe, Visio, ability to create BOMs (Bill of Materials)
Why apply? - Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
- Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
- Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.
We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go - without having to think about it.
When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
#LI-HIDGlobal
Job Tags
Part time, Remote job, Worldwide, Flexible hours,