Part-time Library Assistant at City of Boise in Boise, Idaho, United States Job Description Part-time Library Assistant Print (Apply ? Part-time Library Assistant Salary $16.15 Hourly Location Boise, ID Job Type Part Time - Regular Job Number 23 -06832 Department Library Division Circulation Opening Date 09/12/2024 Closing Date 9/26/2024 12:00 PM Mountain + Description + Benefits + Questions Summary Statement L ibrary Assistants use their stellar customer service skills and inquiry to connect with patrons so they can discover the resources they need . If you share these values and are passionate about partnering with our community, we invite you to apply for our Part-time Library Assistant position today Provides reader's advisory, circulation services, reference services, and technology support to library users while delivering highly effective customer service. Work involves continuous public contact, requiring the exercise of considerable patience, tact, and diplomacy. May be required to work at various locations in the library system. This position works under immediate/direct supervision. Flexible hours are a must , including evenings and weekends, to provide the stellar customer service our library system offers. Essential Functions Assists library users with circulation, reference, reader's advisory, and other library services. Maintains accurate user account information and resolves customer concerns tactfully, using discretion and initiative to meet user needs. Maintains a basic knowledge of library resources and practices. Assists the public with library computer use and related technology. Assists with user inquiries and explains policies and procedures. Handles basic issues and problems and refers more complex issues to higher-level staff. Performs routine or repetitive tasks with specific instructions and set procedures, such as performing proper library opening and closing procedures and checking in returned materials using library computer systems. Maintains library collections by accurately sorting and shelving materials. Creates displays to promote programs, library services, and materials. Assists with outreach programs for users of all ages, as needed. Requirements Required Knowledge, Experience, And Training + High school diploma or equivalent and + some customer service experience, + or an equivalent combination of education and/or experience. Knowledge of: + customer service te To view full details and how to apply, please login or create a Job Seeker account
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