Job Description

Job Description

Job Description

Benefits:

• 401(k)
• Health insurance
• Paid time off

Ironwall by Incogni, a leader in online privacy protection for government and private agencies, is looking for an Online Privacy Specialist to help us protect individuals from doxing, physical attacks, and robo- and phishing scams.

The Online Privacy Specialist is an entry-level position that is primarily responsible for ensuring that our clients are protected online, by initiating removals of any instance of their private information. In addition, this position will help us provide exceptional support to our clients through phone, chat, and email support.

Duties include:

• Ensure the timely identification and removal of the private information.
• Facilitate the onboarding, monthly reporting, signup and support of existing and new members.
• Primary contact for accounts, effectively communicating and problem solving for our clients, while communicating updates to supervisors and management.

The ideal candidate will have the following skills and traits:

• Basic computer experience, including familiarity with web browser and Google workspace (Drive, Sheets, Docs, etc.);
• A familiarity with using popular search engines;
• A good phone presence for support;
• Solid verbal and written communication skills.

Value-added skills would include:

• Be a problem solver and team player.

This position is part of our team of privacy specialists and is a core function of our industry-leading service.This is a full-time, hourly position. We offer all employees full benefits, including 100% company paid medical and dental insurance (no premiums for our employees), generous vacation policy, holiday schedules, a 401k retirement plan and is an in-office position. This role is only available to residents who can work at our office in Mission Viejo, California.

Job Tags

Hourly pay, Holiday work, Full time,

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