Job Description: Pay Range: $54hr $59hr Monitors and manages incoming work, provisioning of network workflows, and incident requests. Other support tasks, duties, and responsibilities may be assigned depending on workload and the employee's skill level. Examples include hardware installations, troubleshooting, and DNS / DHCP administration. Utilizes scripting, automation, and infrastructure as code standardize and simplify network hardware and software deployment, configuration, and management. The purpose of infrastructure as code (IaC) is tenable developers or operations teams automatically manage, monitor and provision resources, rather than manually configure discrete hardware devices, operating systems, applications, and services. IaC is sometimes referred tas programmable or software-defined infrastructure. Supports and automates highly available network infrastructure across LAN and WAN network environments. Network automation refers tthe process of automating deployment, configuration, testing/validation, and operation of LAN / WAN network devices that can be physical (routers, switches, access points, firewalls, etc) or virtual (public cloud networking, virtual machines, containers, virtual network functions, etc). Network automation can be applied ta broad range of enterprise and service provider network services. Occasional after hours and weekend work may be required in order tperform tasks that cannot be done during business hours. The engineer will be expected tparticipate in the Network Engineering on call rotation and will carry a pager and/or cell phone 24x7. Complies with all Network Engineering services, policies, and procedures. Use/s the Mass General Brigham values tgovern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. Other duties and responsibilities as assigned. Qualifications: Must be realistic, neither overstated nor understated, and related tthe essential functions of the job. Valid CiscCertified Network Associate (CCNA) or CiscCertified Network Professional (CCNP) certification. Valid Wireless certification is desirable (CCNA and/or CWNA). Bachelor's degree in a technical field or equivalent experience. 5+ years' experience with networking and internetworking devices and software. Experience with large mission-critical internetworks required. Skills/Abilities/Competencies: Must be realistic, neither overstated nor understated, and related tthe essential functions of the job. Cisc Routing and switching knowledge with Nexus, Catalyst, Integrated Service Routers, SDA, SD-WAN, and Catalyst Center. Knowledge of CiscWireless Controllers and Wireless Access Points. Knowledge of routing protocols - MPLS, BGP and OSPF. Knowledge of network protocols - Spanning Tree, VLANs, 802.1Q, and VPC. Knowledge of cloud technologies. Experience with administrating DNS / DHCP systems. Customer Service. Project Management. Teamwork. Good communication skills. bility tlearn and be self-directed. Independent. Diligent in regard creating and maintaining detailed computer incident logs. Dependable in regard providing regular status reports. Must Have: Valid Cisco Certified Network Associate (CCNA) or Cisc Certified Network Professional (CCNP) certification. Valid Wireless certification is desirable (CCNA and/or CWNA). Bachelor's degree in a technical field or equivalent experience. 5+ years' experience with networking and internetworking devices and software. Experience with large mission-critical internetworks required. Nice Have: Utilizes scripting, automation, and infrastructure as code standardize and simplify network hardware and software deployment, configuration, and management. The purpose of infrastructure as code (IaC) is tenable developers or operations teams automatically manage, monitor and provision resources, rather than manually configure discrete hardware devices, operating systems, applications, and services. IaC is sometimes referred tas programmable or software-defined infrastructure. Supports and automates highly available network infrastructure across LAN and WAN network environments: Network automation refers tthe process of automating deployment, configuration, testing/validation, and operation of LAN / WAN network devices that can be physical (routers, switches, access points, firewalls, etc) or virtual (public cloud networking, virtual machines, containers, virtual network functions, etc). Network automation can be applied ta broad range of enterprise and service provider network services. Cynet Systems
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