Job Description

Job Description

Job Description

Medical Secretary/Technician

Can you multi-task and continue to have a smile on your face? Do you have a need to keep things in order, maybe your friends and family joke that you would have planned your own 1st birthday if you could? Our practice needs a dedicated advocate to help us give our patients a 5-star experience and keep us on time! You will have the incredible honor of working across all departments, as we care for the members of our community. 

NO Experience Needed:

Prior medical office or eyecare experience are a plus but not required. We will be happy to train the right person with a great attitude, a helpful heart, and a love of learning!

Some of your duties will include: 

• Make our patients feel welcome, at ease and well cared for.
• Handle incoming and outgoing calls, speaking in a professional tone with the client on the phone to handle their concern/issue/reason for calling, appointment requests (scheduling, canceling and rescheduling appts) 
• Display an empathetic manner with the goal to understand and address patient needs and concerns. 
• Assisting our office professionals; document in pulling charts, updating records, opening and closing of the office.
• Maintain and order contact lens supplies
• Spending 15+ minutes with each patient before the doctor comes in, performing duties such as measuring retinal function, peripheral vision, and retinal thickness; and taking retinal photographs. (You’ll be using the same type of instruments NASA uses on the space station!)
• Taking notes for the doctor during the patient’s exam, organize and document procedures for accurate patient records, ordering tests based on the doctor’s diagnosis, and accurately coding procedures
• Consistent cross-training for optimum career growth and development (expected and offered).

Why this job is more than a job

We are here to change people’s lives. We help people enjoy a better quality of life – because life is so much better when you can truly experience it. If you want to build a career where you can literally help the people in your community have better lives while offering you stability this is the job for you!

If these sound like you, please apply!

- You can get along great with anybody, you’re full of energy and people feel charged up just being around you.

- You’re famous for doing what you say you’re going to do – no excuses!

- Your reputation for honesty and integrity is legendary.

- Demonstrate the ability to resolve problems and to resolve conflict effectively; strong listening skills are required

- Demonstrate sound judgment when making decisions; adept at analyzing facts, problem-solving, and making decisions.

- Consistently interact with others in a manner that is friendly, supportive, courteous, respectful, cooperative and professional.

- You can effectively and compassionately communicate both in writing and verbally in a professional and positive manner.

- You are comfortable with technology (being open to learning is key) and can communicate verbally and in writing in a professional manner.

- You are attentive, detail-oriented, organized, and your work reflects all of these characteristics. 

- You see yourself as an integral part of your team’s success (because we will).

- You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.

About Us

Elevated Eyecare is an established and growing practice with 3 AWESOME locations. Our patients know they will receive the personal attention and professional care that is our foundation. Our team is dedicated to keeping our patients comfortable and well-informed at all times. We love to come to work every day because we love our patients and what we do. We’ve built an office culture that can’t be beat and truly enjoy working with our staff.

We offer (upon eligibility):

- Healthcare, Dental, and In-House Vision Benefits

- PTO and paid holidays

- 401K and employee bonus 

- CEU reimbursement 

- Compensatory and Travel Pay

If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!

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