Role: MAC IT Specialist Location: Huntington Beach, CA- 5 days onsite The MAC IT Specialist has proficient knowledge and skills of debugging and troubleshooting in MAC/Apple. Ability to understand support systems, SLAs, monitoring processes, and handling tickets is required. The ideal candidate will have excellent problem-solving skills along with a thorough understanding of Apple laptop, devices, and MAC OS. Responsibilities and Skillsets: Experience with Apple laptop/Apple devices/MAC OS, JAMF endpoint management system in an enterprise environment Strong experience with latest technologies with Macintosh systems and computers Provide support maintaining laptop/desktop provisioning procedures for Apple endpoints Strong experience with desktop lease refresh, VDI implementation, MAC OS deployment automation, and application upgrades Provide guidance and training to the IT Helpdesk team, ensuring they are well-equipped to handle day-to-day tasks Report on Key Performance Indicator (KPI) reports based on the team's performance. Oversee the management of software and hardware licenses, including Adobe, M365, Cisco, and certification renewals Adept at testing and installing AV systems, troubleshooting, providing technical support, and maintenance solutions for AV/VTC equipment Familiarity with Audio Visual products like Logitech, Crestron, Tesira/Biamp Familiar with AV design principles Manage the onboarding and offboarding processes on a weekly basis and generate monthly reports on asset lease status. Conduct an annual assessment of assets and ensure efficient inventory management Facilitate general IT procurement, including the purchase of hardware and software. Manage documentation and approvals for these acquisitions. Bachelors’ Degree in IT/Computer Science or equivalent experience 2-4 years of strong MAC experience Excellent communication skills and customer service Powered by JazzHR OSI Digital
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...Business or other related fieldMinimum of 4 years full-lifecycle recruiting experience with federal government contracting; knowledge of... ...would like to be considered for this position, please apply online; visit us at and click on Careers.If you do not find interest...
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