An employer is looking for a Problem Manager in the Reston, VA or Redmond, WA area. This role will engage directly with customers to address questions, ease concerns, offer technical advice, and provide a path forward to solving technical problems. This resource will be expected to effectively coordinate incidents across multiple organizations as well as analyze data across support, engineering (telemetry) and customer feedback channels to develop and test hypotheses for administration and user experience improvements. They will also represent the voice of the customer to the technical resources working to resolve issues. There will be tracking as well as reporting on key issues that drive increases to customer satisfaction. In this role the resources will need to be able to deal with tight deadlines and prioritizing multiple incidents at any given moment.
If you are passionate about delivering a top-notch customer experience, working with a wide range of engineering teams, and get excited about continuously improving how we run our services, then this job is for you. Every candidate must have an active Top Secret SCI with Full Scope Polygraph
...utility construction business, is hiring a Supervisor to oversee Directional Drill crews and projects in the Henrico, VA area. The... ...Competitive pay and benefits, including health insurance, 401k, and a company profit sharing plan! Join Team Fishel, your future and your...
The UPS Store is a family owned business looking to add an associate to our expanding team. A Center Associate delivers world-class... ...hours per week within a 7 day work week with the potential for full time in the futureBENEFITS* Paid on the job training* Paid Time...
...Cross Country Nurses is seeking a travel nurse RN Home Health for a travel nursing job in Mccall, Idaho. Job Description & Requirements ~ Specialty: Home Health ~ Discipline: RN ~ Start Date: ASAP ~ Duration: 13 weeks ~40 hours per week ~ Shift: 8 hours...
...Job Description Job Description The Warehouse Worker in Chatham is responsible for ensuring the accuracy and integrity of all products... ...in wet and dry conditions Ability to work Monday-Friday, weekends when needed Ability to use tools and equipment, including...
Reports To: School Age Child Care Director Location: Syracuse Latin Elementary School, Syracuse, NY Salary Range: $17.50/hour FLSA: Full Time/Hourly Work Schedule: Mon-Fri; 40 hour split shift A Career with a Cause: Our purpose is to strengthen the...