Position: HVAC Service Manager
Location: Des Moines, Iowa market
About Us:
R3 Heating & Air is the HVAC division of R3 Roofing & Exteriors, a family-owned company proudly rooted in the values of Loyalty, Accountability, and Community. With a strong reputation for excellence across roofing, exteriors, solar, and now mechanical services, we're continuing to grow—and we're looking for the right people to grow with us.
Position Summary:
We're hiring a Service Manager to lead the day-to-day operations of our HVAC service team in Des Moines and surrounding communities. This role plays a key leadership position in technician development, field performance, customer satisfaction, and operational efficiency. The ideal candidate is a proactive leader with strong HVAC technical knowledge, excellent communication skills, and a customer-first mindset.
Key Responsibilities:
Leadership & Technician Development:
Service Operations Management:
Customer Satisfaction & Quality Assurance:
Financial & KPI Management:
Safety, Compliance & Best Practices:
Technical Support & Training:
Qualifications:
Working Conditions:
Compensation & Benefits:
Core Values:
At R3 Roofing & Exteriors, our core values of Loyalty, Accountability, and Community form the cornerstone of our company culture and operations. Here's what each value means to us:
Loyalty: We prioritize long-term relationships built on trust and mutual respect—with both clients and team members. We seek employees who are dedicated, passionate, and driven to deliver excellence.
Accountability: We take full responsibility for our actions and results. Whether meeting deadlines or resolving issues, we operate with transparency and integrity to consistently exceed expectations.
Community: We foster a supportive and inclusive environment where everyone feels respected and empowered. That sense of community extends to our collaborative approach and how we support one another.
If these values resonate with you, we'd love to explore how you can contribute to our growing team.
All offers are contingent upon a background check.
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