Job Description

Job Purpose: 

Many of the larger communities will have a dedicated housekeeper who is responsible for maintaining the cleanliness of all common areas on the property.  

Primary Duties and Responsibilities :

• Will always include those specifically assigned by the supervisor  

• Perform general cleaning duties, including vacuuming, dusting, mopping, and sanitizing common areas such as hallways, office, lounges, clubhouse, amenities etc.   

• Make ready cleaning for immediate move-ins 

• Cleaning of exterior including windows 

• Restock cleaning supplies and notify management of any inventory shortages. 

• Report any maintenance issues or damages to maintenance team  

• Support with minor maintenance requests  

• Assist with periodic deep cleaning projects and inspections. 

• Adhere to safety protocols and use proper cleaning techniques and equipment. 

• Maintain a professional and courteous demeanor when interacting with residents, guests, employees and contractors. 

• Follow established procedures for waste disposal and recycling. 

• Assistance with delivering resident correspondence and packages to units as requested. 

• Common Area Inspection/Pick-up:  Pickup debris and pet waste and perform inspection of all areas daily, before the office is open for business.  Always be diligent to look for maintenance issues. 

• Trash: Maintain trash receptacles to be clean and clear, always available for residents.  Any back-ups, overflows, or malfunctions should be reported to Maintenance Supervisor or Community Manager immediately.  Assist with City pick up, when necessary. 

• Workorders:  Complete minor workorders as directed.  Ensure 24-hour response policy. 

• Breezeway Cleanliness:  Enforce trash standards on property.  Report violations to Maintenance Supervisor so notices to residents can be issued. 

• Weekend Coverage:  Per schedule provided by Maintenance Supervisor, provide coverage of common areas on weekends and Saturday afternoon cleans. 

Move-Out/Move-In 

• Vendor Assistance:  Work with vendors during process and provide input to Maintenance Supervisor regarding vendors’ status and adherence to schedule. 

• Unit Punch: Complete unit punch at the direction of Maintenance Supervisor. 

Qualifications: 

• High degree of neatness and respect for property combined with a willingness and desire to learn. 

• Able to understand cleaning solution labels and use as instructed. 

• Ability to read and comprehend simple instructions, short correspondence, and memos. 

• Ability to write simple correspondence. 

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 

• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.  Ability to perform these operations using units of weight measurement, volume, and distance. 

• Ability to apply common sense understanding to carry out simple one- or two-step instructions. 

• Professional and energetic demeanor resulting from previous landscape, maintenance, or housekeeping experience 

• Good customer service skills 

• Good communication and listening skills 

• Able to be an effective team player and interact well with others 

• Organized and detail-oriented 

• Patient, even-tempered and works well under pressure 

• Effective time management skills 

• Able to maintain confidentiality 

• Able to follow directions from a supervisor 

• Able to understand and follow posted work rules and procedures 

• Able to accept constructive criticism 

• Willing to work in all types of weather conditions 

• Able to work weekends or overtime as job requires 

Education and Experience Requirements: 

• Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience. 

• Broad-based experience in all phases of ground maintenance.  Must be familiar with basic maintenance and minor repairs of small engines. 

• Valid driver’s license with proof of insurance. 
  
   

Working environment and Physical Demands:

Check (□) one or more of the following that best describes the environment and types of exposures of the job: 

X Office environment X Outdoors environment 

□ Mechanical facility X Changing weather conditions 

□ Toxic or caustic chemicals □ Odors or fumes 

□ Electrical current X Loud machine/Equipment noise 

□ Above ground level □ Confining spaces 

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