Job Description

Job Description

Job Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience.

Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
• Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
• Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management

• Must have graduated high school or received an equivalent certification (GED)
• Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
• Experience with a variety of cleaning products and techniques
• Hard worker with strong time management, organizational, and communication skills
• Must have a strong focus on putting the guest first with exceptional customer service experience

Set in the historic Washington Education Center building at the base of the 40th Street Bridge, TRYP Pittsburgh | Lawrenceville is a boutique neighborhood hotel located in the center of what TIME and Money Magazines named “The Coolest Neighborhood in America.” Steeped in neighborhood history and adorned with local art, the 108-room hotel is home to two restaurants, a coffee bar, spectacular rooftop city and neighborhood views, and two distinct event spaces for celebrations and events. TRYP Pittsburgh | Lawrenceville is a local gathering place and a hidden gem destination just 3 minutes from Downtown Pittsburgh, 30 minutes from Pittsburgh International Airport, in the heart of one of the City's most celebrated art, dining, and shopping districts.

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