Job Description

Job Title: Executive Administrative Assistant/Office Manager

Department: Executive

Reports To: Chief of Staff

FLSA Status: Exempt

Location: Nashville, TN (Onsite Tuesday, Wednesday, Thursday), (Remote Monday and Friday, Onsite as needed)

SVP Worldwide, the world’s largest consumer sewing machine company, has an immediate full-time, non-exempt position available. The company and its three iconic brands - SINGER®, HUSQVARNA VIKING®, and PFAFF® - have delighted consumers for over 170 years. These premium brands and products are regarded as the choice for serious sewists and novice crafters.

The global sewing machine industry is experiencing renewed growth, expected to grow at 6.7% annually. With a product portfolio inclusive of sewing machines, accessories, notions, garment care products, and software, it is an exciting time to join and grow a career with us!

The global corporate headquarters is located in Nashville, TN (USA) and is supported by regional headquarters/sales offices in Milan (Italy), and Mexico City (Mexico). Combined with 170+ US retail stores in 36 states, manufacturing facilities across Asia and Latin America, multiple R&D centers, a software development center in Europe, and a global supply chain with distribution centers in all regions, we are proud to reach consumers in more than 25 countries on five continents.

SVP Worldwide continues to weave our culture into the fabric of our team members by living out our core values of Integrity, Trust, Teamwork and Customer Focus. As our industry continues to grow, there are vast opportunities for new team members who share our commitment to delivering the world’s finest sewing products, services and overall customer experience. Explore current career openings at SVP Worldwide locations around the world, right here and now.

The Executive Administrative Assistant/ Office Manager will provide high-level support to the CEO and executive team, managing calendars, meetings, travel, and communications. This role also assists with key office operations to ensure a smooth and efficient environment, aligning office needs with the priorities of the leadership team.

Job Responsibilities:

• Administrative Support:
• Provide direct administrative support to the CEO and the executive leadership team (ELT), managing complex calendars, scheduling meetings, organizing travel logistics, and handling expense reports.
• Act as a central point of contact between the CEO, ELT, staff, and external parties, ensuring clear and efficient communication.
• Actively participate in organizing and executing onsite team meetings (including preparing agendas, taking notes, and distributing follow-ups).
• Handle high-volume correspondence including emails, phone calls, and mail, prioritizing items for the CEO and ELT.
• Oversee executive travel arrangements, domestic and abroad, including coordinating travel schedules between company offices and booking accommodations.
• Process executive and office-related expense reports, ensuring timely submission and proper tracking of financial records.
• Prepare and edit high-level documents, presentations, and reports for the executive team, ensuring accuracy and professionalism in all communications.
• Office Organization and Management:
• Oversee the office’s daily operations to ensure seamless workflow and support the needs of the executive team.
• Serve as the primary onsite point of contact for executive visitors, delivering a friendly, personal experience while addressing questions or requests related to office operations.
• Maintain a clean, organized, and efficient work environment, proactively identifying opportunities for process improvements to support the CEO and the executive team’s productivity.
• Coordinate with the IT team to troubleshoot and maintain office technology and ensure proper setup for meetings and other executive-related technical needs.
• Assist with new L1 employee orientation, providing support for office policies and onboarding procedures.
• Respond promptly to office emergencies and troubleshoot issues as they arise, ensuring minimal disruption to the executive team’s workflow.
• Foster a collaborative work environment, promoting teamwork and efficiency across the office
• Manage office equipment, supplies, furniture, and kitchen inventory, ensuring that the office is fully stocked and functioning to support the team’s requirements.
• Other duties as assigned

• Event Planning and Coordination:
• Serve as the primary point of contact for all events, meetings, and conferences involving the CEO and ELT, both onsite and offsite.
• Coordinate event logistics, including vendor management, contract negotiations, and processing payments, ensuring seamless execution of events.
• Manage travel and logistical arrangements for the executive team’s participation in on-site and off-site events, including conferences and team retreats.
• Organize daily lunch arrangements for the executive team and coordinate team meeting catering needs.
• Support the ELT with office events, and team-building activities, ensuring smooth participation and coordination for all executive-level initiatives

We Offer You:

• Full benefits package; medical, dental, vision
• 401k plan
• Competitive PTO accrual as well as additional wellness days
• Hybrid work schedule
• Work environment that harbors a culture of collaboration and community
• Learning and development opportunities

You Bring:

• Bachelor's degree in Business Administration, Office Management, or related field preferred
• 5+ years of proven experience in office management and/or administrative roles
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and strong experience scheduling with tools such as Teams, Zoom, and other meeting platforms.
• International and domestic travel reservation systems experience, including travel Visa submissions and Passport control requirements
• Exceptional organizational and multitasking skills with a strong attention to detail
• Excellent communication and interpersonal abilities
• Ability to work independently, prioritize tasks, and manage time effectively
• Strong people skills with a high degree of flexibility
• Ability to be on site Tuesday, Wednesday and Thursday each week
• Good attendance and punctuality
• Ability to maintain confidentiality of company information
• Previous experience at a Corporate Headquarters preferred

You will need to be able to complete all physical requirements of the job with or without a reasonable accommodation, including:

• Move about inside the office to access file cabinets, meeting rooms, copier/printer etc as well as have the ability to remain in a stationary position 50% of the time
• Communicate effectively with customers through multiple forms of technology, including telephone and computer. Must be able to receive and convey information
• Required to retrieve or reposition products like office supplies and sewing machines weighing up to 50 pounds

The Employer retains the right to change or assign other duties to this position.

Work Environment/Location/Flex Arrangement :

SVP Worldwide offers a fast-paced and ever-changing environment. As part of our Flexible Workplace Policy, this position will be hybrid based in our company HQ in Nashville, TN.

Why You Will Love Being a Part of the SVP Worldwide Team:

We take care of our team! We offer a competitive benefit package including: multiple health plan options comprised of vision and dental plans, 401K plan, life insurance, disability insurance, pet insurance, parental leave, generous employee discounts and paid time off benefits including wellbeing days.

At SVP Worldwide, we celebrate diversity, equity, and inclusion and strive to employ a unique workforce that is reflective of our consumers across the globe. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

SVP Worldwide is an equal opportunity employer and makes employment decisions based on merit and qualifications. SVP Worldwide prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration.

In The News:

In 2021, SVP Worldwide was acquired by Platinum Equity ( a global investment firm with more than $25 billion of assets under management and a portfolio of approximately 50 operating companies that serve customers around the world. Platinum Equity has committed to fully support SVP Worldwide’s continued growth and to bring additional financial and operational resources to help accelerate the company’s efforts.

Like what you see? Then come “sew” and grow your career with us!

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