Job Description

Position Summary

• Understand and abide by all policies and procedures outlined in the Part-Time Employee Manual.
• Enforce all Milwaukee Public Schools and Milwaukee Recreation policies and rules.
• A working knowledge of Community Center policies, procedures, programs, and services.
• Provide a safe environment for participants and staff. Assist with crowd control and maintaining order within the facility.
• Assist with scanning and entry control operations.
• Communicate effectively with participants/patrons and staff.
• Always be professional in the workplace.
• Assist with providing general direction and instructions to participants
• Remain alert, free of distractions and diffuse situations before they escalate.
• Other duties as assigned.

Job Requirements

• Understand and abide by all policies and procedures outlined in the Part-Time Employee Manual and Aquatics Manual
• Enforce all Milwaukee Public Schools and Milwaukee Recreation policies and rules.
• A working knowledge of Community Center programs, policies, procedures, and services.
• Provide a safe environment for participants and staff.
• Assist with crowd control and maintaining order within the facility.
• Assist with scanning and entry control operations.
• Ancillary support to the building director, building staff and program instructors with all crisis intervention management of potential hostile situations.
• Communicate effectively with participants/patrons and staff.
• Always be professional in the workplace.
• Assist with providing general direction and instructions to participants
• Remain alert, free of distractions and diffuse situations before they escalate.
• Successful completion of Crisis Prevention Intervention (CPI).
• Available to complete 8 hour training course on CPI and Garrett Metal Detection System.

Preferred Experience

• Have a strong desire to work and mentor young people in the community.
• Be at least 18 years old and have a high school diploma.
• Possess effective verbal and interpersonal communication skills.

Knowledge, Skills, Abilities

• Ability to effectively communicate with participants, parents, and staff.
• Ability to foster positive working relationships.
• Ability to relate to and empathize with participants' issues and de-escalate conflicts.
• Excellent decision-making skills and ability to carry out verbal and written instructions.
• Ability to delegate job duties as needed.
• Other duties as assigned.

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