Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Epic OpTime and Anesthesia Analyst is responsible for the implementation, development, programming and overall support of the clinical systems. This role will work closely with the vendor and end-users to develop and enhance the software to increase the overall needs of the organization.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Responsible for thoroughly testing all system upgrades, system changes prior to go-live and work with the end-users to test and determine the impact on workflow, reporting, etc. of the upgrade/change

• Documenting changes/updates to the SNOW and presenting at Epic Change Mgt meetings

• Provides on-call support on a 9-week rotating basis from 4:30 pm to 8 am (ET) as needed to support the users and assure system function (on call rotation covers all of these apps - Beaker, Anesthesia, Lumens, OpTime, Radiant. We use "Whats App" to get help from a "phone a friend" if needed while on call)

• Monitors SNOW for tickets (Incidents and SCTASKS) and triages clinical calls with appropriate priority levels and status updates

• Accurately report time worked on tasks/project in SNOW

• Willing to be cross trained and certified in Lumens &/or Radiant applications

Anesthesia:

• SmartPhrase maintenance or creation

• Anesthesia Notes

• § some notes drop charges based on the responses

• Process Access Requests for new staff (SER and EMP)

• DataCaptor/Neuron device monitoring

OpTime:

• Process Access Requests for new staff (SER and EMP)

• WHO checklist updates

• Create base procedures

• Create/update Instruments, Equipment, Trays

• Run morning reports (usually done by Ireland staff, but need backup when they are off or out)

• Hybrid Room expansion/updates

• Project: Moving from 1 ORP:M CPT to a 1:1

Communications:

• Excellent Customer Service

• Acts as a liaison between the end-user community and the IT department.

• Effectively manage multiple tasks is essential.

• Ability to deliver presentations to a diverse group of key stakeholders and customers

• Team Player

• Maintains and monitors calendar and attends scheduled meetings (including departmental, project, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, active Epic accreditation or certification in at least one area: OpTime and/or Anesthesia

• 5+ years of experience with Epic

• 2+ years of experience supporting OpTime Anesthesia applications

• Demonstrated direct client healthcare domain knowledge such as Periop workflows and Anesthesia workflows

• Ability to participate in on-call after-hours rotation. Estimated 9-week rotating basis from 4:30 pm to 8 am (ET) as needed to support the users and ensure system function

• Ability to participate in projects and upgrades requiring after hours availability as business needs dictate (for Epic Upgrades, implementations, other application upgrades)

• Willing/able to travel approximately 25% of the time as business needs dictate

Preferred Qualifications:

• Experience with Beaker, Anesthesia, Lumens, OpTime, and/or Radiant

• Ability to demonstrate cross-team communication

• Experience with device integration and/or Capsule Proficiency with Excel, Visio, PowerPoint, and SharePoint

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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