Job Description

Job Posting Description2 shifts available: Thurs-Monday 3pm-11:30pm orSat. 7-330pm, Sun - Wed 3-1130pmThe Control Room Operations Dispatcher (Onsite) will: Monitor and operate all hospital audio visual security equipment including closed circuit surveillance cameras, intercoms, security computer systems linked to door and panic alarms throughout the hospital complex, and remote access door systemsProvide access control for parents, patients, visitors and employees to neighboring institutionsProvide access for ambulance transfers and med flights. Monitoring and providing access to all loading docks and other areas within the complexMonitor all fire alarm systems for the hospital complex & BCH Satellite Properties. Is responsible for activations of internal Code Red drill procedures and dispatchingContact Fire Department through use of direct emergency phone and inform the fire department of current alarm status and location Dispatch security and hospital engineering personnel and contact appropriate hospital personnel to notify them of activity associated with the fire alarm systems. Inputs information through fire alarm keyboard to initiate such actions associated with the fire alarm systemMonitor, operate and interpret information relevant to Life Safety and critical care systems within the hospital such as building engineering systems, facility automation systems, life support generators, and medical gas systemsDispatch appropriate engineering personnel to respond to activity associated with engineering equipment systemsAssist engineering and contractor personnel in performing drills, testing engineering, and verifying alarms, including not limited to Research clinical research repository freezers, generators, elevator communications, and fire alarm systemsAssist in testing security equipment and functionality such as quarterly panic alarm devices, delayed egress alarms, door alarms and emergency intercomsDispatch requests for assistance to appropriate security, safety, medical or hospital engineering personnelInitiate contact with senior hospital administrators, hospital's safety departments, and outside agencies such as police, fire, and public works departments, as well as ambulance companies, during situations such as internal and external disastersGenerate Engineering Work Orders and Security Reports for all pertinent activity during each shiftOperate each shift independently, and is required to make decisions during emergency situationsDocument and enter maintenance requests and alarms and into Engineering (Facilities) work order systemFollow emergency chemical spill response procedures by notifying proper Safety or Radiation safety personnel & coordinate with first respondersMonitor multiple radio frequencies simultaneously and must discern prioritiesAttend any required and annual training, such as Fire Safety and Irradiator response To qualify, you must have:A High School Diploma/GED1 year of Dispatch experience is preferred Knowledge of computers, Data Entry, MS Word, MS ExcelThe analytical skills to gather and interpret data in situations in which the information or problems are critical and life threateningThe ability to exchange information on factual matters, schedule appointments, greet visitors, explain hospital policies and/or relay messages to appropriate personnelTrustworthy and Reliability (T&R) determinations required as dictated by Radiation Safety within 6 months of employmentBCH offers competitive compensation & unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts & discounted rates on T-passes. Experience the benefits of passion and teamwork. Boston Children's Hospital

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