Director of Emergency Services (ID# 439) Job at Volarify, Allentown, PA

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  • Volarify
  • Allentown, PA

Job Description

Job Description

Job Description

DIRECTOR OF EMERGENCY SERVICES

Location: Allentown, PA - Full Time

Our Client provides professional residential and commercial property emergency restoration services for disasters of all sizes; from water and flood damage, to fire damage and mold remediation, our Client's professionals are available 24/7 to clean up and repair property.

Why Our Client? Join the leading restoration team to help us be THE difference-maker in the communities we serve while delivering exceptional results. We are a purpose-driven business, focusing on our Vision, Mission, Values.

Role Objective:
  • Provide immediate response and assistance to fire/disaster victims utilizing our comprehensive Victim Assistance Program
  • Serve as primary liaison between our Client and first responder community including fire departments, police, EMS, dispatchers, Red Cross and other key emergency personnel
  • Educate community stakeholders and the public about our emergency response services and victim assistance capabilities
  • Coordinate rapid deployment of emergency services teams to disaster scenes
  • Build and maintain strong relationships with first responder networks to ensure seamless emergency response coordination
Responsibilities and Qualifications

Required Experience:

  • 5+ years of experience in emergency services, first responder protocols, or emergency management
  • Demonstrated knowledge of fire department, police, EMS, and emergency dispatch operations
  • Strong understanding of disaster response procedures and victim assistance protocols
  • Experience working collaboratively with emergency response agencies and community organizations

Key Skills:

  • Exceptional communication and interpersonal skills for community outreach and education
  • Ability to respond quickly and effectively in high-stress emergency situations
  • Strong presentation skills for training and educational programs
  • Crisis management and problem-solving abilities
  • Leadership experience in emergency or high-pressure environments

Desired Qualifications:

  • Background in fire service, law enforcement, EMS, emergency management, or related field
  • Experience with Red Cross or similar disaster relief organizations
  • Knowledge of property restoration or insurance industry
  • Bilingual capabilities (market dependent)
  • Valid driver's license and ability to travel within assigned territory
Compensation and Benefits
  • Competitive base salary commensurate with experience
  • Performance-based incentives
  • Comprehensive health, dental, and vision benefits
  • Company vehicle and gas card
  • Cell phone and technology package
  • Flexible PTO and sick days
  • 401k with company matching
  • Ongoing professional development and training opportunities
  • Leadership development programs
Working Conditions and Physical Requirements:
  • On-call availability for emergency response situations
  • Ability to work in various weather conditions and disaster environments
  • Travel required within assigned territory for community outreach and emergency response
  • Use of personal protective equipment when on disaster sites
  • Physical ability to navigate emergency scenes and disaster sites
  • Flexibility to work irregular hours during emergency situations

Our Client is an equal opportunity employer.

Job Tags

Full time, Immediate start, Flexible hours,

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