Job Description

Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Established in 2009, Blink Charging stands as a global leader in electric vehicle (EV) charging equipment and services. Blink’s significant contributions have propelled the advancement of EV charging infrastructures worldwide, supporting the global shift to EVs.
With over 100,000 charging ports sold, contracted, or deployed in more than 27 countries, our commitment is resolute. Blink is headquartered in Bowie, Maryland, with offices worldwide in Belgium, the Netherlands, the UK, Greece, India, Israel, and Arizona. Our expert team is driven by over 600 employees, dedicated to enhancing efficiency, productivity, and output while upholding high standards of quality.
At Blink, we believe in making EV charging easily accessible and reliable. Through strategic deployment of chargers, we empower EV drivers to embrace EV adoption by installing fast, reliable charging solutions precisely where they are needed. Our mission is clear: to encourage both current and potential EV drivers to confidently embrace EV adoption.
We thrive in a dynamic state of continuous evolution, transforming energy into innovation for a sustainable future.
Essential Duties and Responsibilities (but not limited to):
Supporting customers via phone calls, emails and other inquiries
Provide world class support while answering questions about the company, new exciting products, and overall account management.
Welcome new potential customers by advising them of our products and services.
Uphold and maintain knowledge of customer service principles and practices.
Stay current on all Blink Charging products and services as provided by our world class leadership team.
Other Skills And Abilities
Bilingual Spanish a must
Have a World Class Customer Service mindset with the ability to translate product information and technical information into customer friendly conversations
High level of passion to learn and apply knowledge gained to improve customer service quality and efficiency
Education and/or Experience:
High School Diploma (required)
Trade School Certificate or associate degree (preferred)
1 year experience in call center or helpdesk environment (preferred)
Prior Experience With The Following Program(s) (preferred)
Microsoft Office
ZenDesk
Nextiva
Familiar with most customer service software
Some weekends will be required
We are 24/7 and scheduling will be based on the needs of the business.
Flexible work from home options available.

Job Tags

Full time, Worldwide, Flexible hours, Shift work, Weekend work,

Similar Jobs

RWDY Inc

Oilfield Air Compressor & Pump Mechanic Job at RWDY Inc

Compensation: $38 - 43/hr Job Title: Mechanical Technician II Location: Stanton, TX Schedule: 5 Days On / 2 Days Off ( Approx 40 Hrs/Week) Summary: Technicians are assigned to carry out maintenance work. Job Responsibilities Summary: Estimates ...

EA Team, Inc.

java Developer (Only W2) Job at EA Team, Inc.

...proficiency in object-oriented designprinciples Experience with Java frameworks such as Spring and Hibernate Familiarity with web development frameworks (React) Familiarity with distributed storage systems like DB2, ORacle, Cassandra,MongoDB Familiarity with...

Taco Bell

Taco Bell - Cashier Job at Taco Bell

Your job as cashier will be a blend of hospitality and operations. Aside from taking orders and processing payments, you'll often be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The most important aspect...

Forest River, Inc.

Cad Operator Job at Forest River, Inc.

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening. Job duties -3D PART AND ASSEMBLY DESIGN USING AUTO DESK INVENTOR -CREATING AND MAINTAINING PROCESS INSTRUCTION -DESIGNING...

East Recruit Jobs

Remote Data Entry Operator $300/Per Day Job at East Recruit Jobs

About the job Remote Data Entry Operator $300/Per Day Are you Looking To earn some money... ...Secretary, Delivery Driver etc to take part in our paid surveys work from home Remote... ...individually in your task. Excellent time management and administrative abilities...

Customer Support Agent (Bilingual Spanish): Bowie MD HYBRID Job at Blink Charging, Maryland

V1pYSm1WVEtiNUJnQzNnc0NybngwaUZCOGc9PQ==