Customer Success Manager Job at SimilarTech, San Francisco, CA

WEp6SmtGRElaNVZyRG5vcUNycncxQ0JHOHc9PQ==
  • SimilarTech
  • San Francisco, CA

Job Description

We are looking for a highly motivated, proactive, persuasive, quick learning and goal-oriented individual to join the Company’s Customer Success Team. Including managing existing customers and developing long-term partnerships.

Responsibilities

  • As a Customer Success Manager you will manage and develop long-term partnerships with some of the biggest online technologies in the world!
  • Increase renewal rates and reduce churn and influence future lifetime value through higher product adoption and customer satisfaction
  • Identify and facilitate up-sell opportunities to drive new business growth

Requirements

  • 1+ years’ experience in customer-facing organizations preferably at enterprise or mid-market SaaS companies
  • Ability to manage influence through persuasion, negotiation, and consensus building
  • Strong empathy for customers AND passion for revenue and growth
  • Deep understanding of value drivers in recurring revenue business models
  • Passion for technology
  • Experience with every single step of a sales process from sales development to closing deals, with building sales pipeline, upsell techniques
  • Competitive and driven with a strong work ethic and motivation to succeed
  • English mother tongue and excellent oral and written communication and persuasion skills

Preferred

  • Some technical background
  • Experience working in a startup environment

Job Tags

Similar Jobs

Persohotel International

1st Commis Chef Job at Persohotel International

 ...PRINCESS CRUISES 1st COMMIS CHEF Ubicacin: Internacional Experiencia requerida: 2 aos Descripcin del puesto Persohotel International representantes exclusivos de PRINCESS CRUISES en Mxico y CentroAmrica est en busca de 1ST COMMIS CHEF... 

Riverside Energy Michigan, LLC

Steamer Operator / Roustabout Job at Riverside Energy Michigan, LLC

 ...knowledgeable team members Follow all company policies and procedures, including Health, Safety and Environmental Requirements No experience necessary - we will train a highly motivated person with a high school diploma or GED equivalent Company provides basic set of... 

The New York Health Foundation

Director of Communications Job at The New York Health Foundation

 ...Reporting to the President and CEO, the Director of Communications is responsible for the overall development, implementation, and management of the communications vision, plans, and tactics to advance NYHealths mission. Key communications priorities include raising... 

Get It - Finance

Commercial Lines Underwriter - Hybrid - Remote | WFH Job at Get It - Finance

 ...Underwriting team! In this role, you'll evaluate and process commercial insurance applications, ensuring they align with our product and coverage...  ...to support business objectives. Occasional field and overnight travel may be required to visit agencies, often in partnership with... 

Life Advancement Group

SEO Specialist Job at Life Advancement Group

SEO SPECIALIST-Full-Time hybrid position. Remote may be available for...  ...years experience in digital marketing and SEO.POSITION OBJECTIVE...  ...enhance website performance, search visibility, and organic growth...  ...Strong understanding of search engine optimization principles and...