Job Description

Compensation: $20.00 per hour

Job Title: Customer Service Representative

Pay: $20/Hr.

Hours: Monday to Friday, 8:30 AM to 5:15 PM, 45-minute break

Start Date: ASAP


Looking for a long-term career at a well-known Personal Injury Law Firm? We are seeking a Customer Service Representative. This is a Temp to Hire position that offers a great opportunity to contribute to the success of a reputable law firm while growing your career.This is a Temp to Hire position located in Portland, ME .


As a Customer Service Representative , you will be responsible for:

• Answering and initiating phone calls with new case callers, existing clients, and business affiliates.
• Conducting fact-finding interview calls with potential new clients.
• Performing detailed record-keeping and follow-up tasks.
• Working closely with and supporting various attorneys.
• Providing ongoing, top-notch customer and client support.
• Preparing letters and email correspondence.
• Assisting with administrative tasks to support the firm's Intake Department and Operations Team.

The ideal candidate for this role will have:

• A positive, upbeat demeanor and a professional attitude.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• The ability to work independently and collaboratively with others.
• A high level of comfort with office tools and technology.
• The ability to prioritize tasks and manage shifting deadlines effectively.
• Previous experience in customer service, reception, sales, or telephone marketing.
• Bilingual abilities (Spanish/English) are a plus.

Benefits

• Enjoy affordable health and prescription coverage with no waiting period
• Benefits offered by the employer once hired permanently
• Ask us about our Referral Bonus Program to earn extra cash

Ready to take the next step? Apply now for this Customer Service Representative role in Portland -or contact us to learn more!

Job Tags

Hourly pay, Second job, Immediate start, Shift work, Monday to Friday,

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