Customer Service Representative Job at Swipejobs, Monmouth Junction, NJ

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  • Swipejobs
  • Monmouth Junction, NJ

Job Description

Job Description

Job Description

Apply Today, Work Today
Weekly Pay

Job Description:

Details:

  • $22 per hour pay rate
  • 35 hours per week
  • Temp to Hire
  • Onsite in Princeton, NJ once per month

What's in it for you?

  • Health, Dental, Vision insurance offered
  • 401k options
  • Work from home!

Only considering candidates with the following:

  • High School Diploma or Equivalent required, some college preferred
  • 1-2 years of previous Customer Service experience
  • Superior verbal and written communication skills
  • Ability to follow procedural guidelines
  • Ability to effectively handle challenging customer inquiries in a professional and pleasant manner
  • Salesforce experience a plus
  • Fluent in German/French/Spanish/Chinese/Japanese/Italian/ or Russian a plus!

Responsibilities:

  • Provide high-level telephone, email, and web chat support
  • Answer global customer queries concerning content/data, product navigation, billing/account administration, and more
  • Provide professional-level support to retain customers and increase customer loyalty
  • Strong ability to multitask, prioritize, and enthusiastically resolve customers' concerns while consistently providing superior levels of customer service.
  • Ensure all relevant procedures are followed from beginning to resolution.
  • Ensure all key performance indicators and service levels are met.
  • Actively seek out opportunities for self-improvement, and participate in new product and procedural training.

Full-time, Part-time
$ 22.0/hr

HV23

Job Tags

Hourly pay, Weekly pay, Full time, Part time, Work from home,

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