Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...exceed 40 hours ~ Demonstrates strong interpersonal communication skills; able to easily interact with diverse employees, bilingual (English/Spanish) a plus Company Description Cafe Rio Mexican Grill is the best Mexican food on the planet, we kid you not. A fast...
...$1,628 per week About The Position Join the Top- Rated Travel Healthcare Team!Skyline Med Staff was named as the #1 Best Travel... .... We are a Woman Owned Agency providing clinicians with Health Insurance through Blue Cross Blue Shield, along with Dental and Vision...
...transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation... ...Hot Section Module Center South as a Turbine Vane Finish End Process Manufacturing Engineer. Technologies with this Process engineer...
...transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi...
...strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.Service, Passion, Respect, Integrity, Teamwork and ExcellenceGeneral SummaryThe Sales Associate will assist in the receiving, stocking,...