Description
Job Title : Corporate Trainer
Business Unit : Operations
Functional Area : Training
Reports to : Director of Training
Effective date : June 4, 2024
Essential Responsibilities
Facilitate training for owners and managers
Conduct team member training for restaurant openings
Establish open lines of communication with franchise owners and managers and be able to provide performance feedback on training participants
Continually improve training methods, materials and delivery
Order training materials and supplies
Assist with Company initiatives and provide operational support when needed
Operate within the established department budget
Required Knowledge, Skills and Abilities
Effective written and oral communication skills
Excellent organization skills
Ability to multitask
Working knowledge of Microsoft Office, Power Point, Excel and Outlook
Knowledge of Photoshop and e-learning authoring software is a plus
Ability to quickly learn and master new computer software
Must be able to travel up to 75% of the time
Must be able to demonstrate the Chicken Salad Chick culture
Must be comfortable presenting material in both a classroom and in-restaurant environment
Education and Experience
High school diploma or GED required; Bachelor’s degree preferred
Previous restaurant management experience desired
Franchise company experience a plus
Physical Demands
Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
Must be able to stand for long periods of time and exert well-paced mobility, including bending and stooping, for the duration of the workday
Must be able to work and perform all duties at any station in the kitchen or service area
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.
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