Job Description
Job description:
Call Center Customer Service Representative for Loan Processing
Position Summary:
We are hiring Call Center Customer Service Representatives - $2000 hiring bonus
The Call Center Customer Service Representative/Loan Processor provides superior effective customer service and assures accurate information has been provided to process loans via phone and internet. This position requires a solid understanding of integrity and demonstrates ethical behavior as they have access to critical, sensitive, corporate systems and company & customer information.
Essential Functions:
· Assists in the overall LP process in the call center
· Provides superior customer service and follows established procedures in order to fulfill customer needs and ensure customer satisfaction via the phone system and internet programs
· Ensures daily and monthly loan processing goals are achieved
· Handles high volume of Inbound/Outbound customer service calls for Loan Processing.
· Obtains necessary information to process and complete loan files
· Examines documents to ensure accuracy and compliance with existing underwriting guidelines
· Fulfills customer needs to ensure customer satisfaction
· Demonstrates basic knowledge of lending services and practices
· Other duties as assigned
Education Requirements:
· Required: High School Diploma or GED
· Preferred: Some college
Qualifications:
· Required: Experience with the following computer software: Microsoft Word, Excel, PowerPoint
· Preferred: 2 years of customer service and/or collections and/or loan processing experience; experience with outlook exchange, the Internet, loan management systems, dialer and phone systems. Willing to train individuals who do not have preferred experience.
Physical Demands:
While performing the duties of the job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools or controls; and reach with hands and arms. Must be able to occasionally lift up to 5 lbs. Must be able to work with a moderate noise level office atmosphere.
Work Environment:
New state of the art call center facility.
Work schedule: 9 am - 5:30 pm (no weekends or evenings)
Job Type: Full-time, non-exempt
Salary and benefits: $18.90 /hour; non-exempt with monthly bonuses and 401K, We pay 100% of the employees' premium for Health Care Benefits, Dental, Vision, and Life & AD&D. Paid time off after probationary period.
Company Description
MHA Systems is an on-line lender
MHA Systems is an on-line lender
...Overview Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond...
...Job Description - Medical Director Physician Advisor UM (25029646) Job Description Job Number: Medical Director Physician Advisor UM ( Job Number: 25029646 ) Description AdventHealth Corporate All the benefits and perks you need for you and your family:...
Have a car? Earn a $700 SIGN ON BONUS + $3,000 GUARANTEE when you sign up to help transport others to healthcare appointments in your own vehicle around Connecticut! At Veyo, we help people get to and from their non-emergency medical appointments. We're looking for ...
...provide a one-of-a-kind and seamless car-delivery experience to each and every customer. Competitive benefits that include medical, dental, vision, and matching 401k, along... ...driving record in accordance with Carvana's CMV Driver Qualification policy. *Candidates must...
...providers and/or their vendors in providing guidance and consultation for interface setup and deployment, as well as post-deployment data quality issues. 40% A. Data Exchange Onboarding A1. Provide technical and program support to WIR partners that are onboarding to...