Bilingual Call Center Specialist Job at Triton Medical Solutions, Mesa, AZ

WFo3Tm0xSFBaNWxuREhZdkM3N3gxaVpMK0E9PQ==
  • Triton Medical Solutions
  • Mesa, AZ

Job Description

Job Description

Job Description

Job Summary

We are seeking a friendly and professional Remote Bi-Lingual Call Center Specialist to join our team. In this role, you will take inbound calls, communicate with patients to identify their needs and provide helpful solutions that ensure they have great customer service experience with our company. The ideal candidate is friendly, computer savvy, and can multi-task with great energy. Training will be on-site.

Responsibilities:

  • Respond promptly to incoming calls.
  • Effectively handle patient call queues.
  • Maintain clear and courteous communication with patients.
  • Coordinate and schedule patient appointments.
  • Gather accurate demographic information from new patients.
  • Verify existing patient charts to ensure accuracy and currency of information.
  • Attend trainings to maintain up-to-date skills and knowledge

Qualifications:

  • High school diploma/GED.
  • Ability to speak fluent Spanish.
  • Experience working in the dental field is a plus.
  • Must provide own computer.
  • Excellent phone and verbal communication skills.
  • Understanding of active listening techniques.
  • Highly organized with the ability to prioritize projects and manage time effectively.

Schedule:

  • Hybrid
  • Monday - Friday

Flexible work from home options available.

Job Tags

Remote job, Flexible hours, Monday to Friday,

Similar Jobs

Provider Healthcare

Locums Dentist - High Pay! Job at Provider Healthcare

Clinics in Tyler and Paris, TX. Each location is looking to bring on a Dentist for a locums assignment. Details below: - General Dentistry setting - Sees all ages of patients - 3 months with option to extend - Malpractice ins. covered - Logistics expenses covered...

Allied Universal®

Part Time Security Officer Job at Allied Universal®

 ...Job Description Allied Universal, North Americas leading security and facility services company, provides rewarding careers that...  ...Full Time/Hourly Positions /Paid Weekly Shifts Available: Overnight Wednesday,Friday and Saturday $18/ hour Responsibilities... 

Advantech GS Enterprises

Mail Clerk Job at Advantech GS Enterprises

 ..., Department of the Navy, Army, Air Force, Marines, SOCOM, NSA, IRS, DHS, and other Federal agencies. Job Description: The Mail Clerk is a permanent, full-time position supporting the overall mission of the U.S. Citizenship and Immigration Services (USCIS) by facilitating... 

Detroit Medical Center

Registered Nurse (RN) - Rehabilitation - $31+ per hour Job at Detroit Medical Center

 ...largest hospitals specializing in rehabilitation medicine and research. RIM is known for its clinical expertise in spinal cord injury,...  ...outpatient sites throughout southeast Michigan specializing in sports medicine and orthopedics. Please follow the link below for more... 

Signify Health

Collaborating Physician Job at Signify Health

 ...and the chance to earn more as a collaborating physician? Physician collabs earn a monthly stipend...  ...happy, and understand that their health plan and care team cares about them. - Marcie L., M.D., Arizona * The primary care physician gets a snapshot of a person in...