Automotive Service Writer Job at Express Pros Midtown Atlanta, Conley, GA

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  • Express Pros Midtown Atlanta
  • Conley, GA

Job Description

Job Description

Job Description

Express Employment Professionals is a professional staffing company dedicated to helping local businesses find local people. We are currently recruiting for an Automotive Service Writer for a Conley, GA-based firm. THIS IS A TEMP-TO-PERM POSITION! You will train on 1st shift but work 2nd shift hours!!!!

Role and Responsibilities include but are not limited to:

  • Daily interaction with Technicians / Road Service Technicians and customers.
  • Daily reports and yard checks from road service and follow up on customer requests and quotes for repairs
  • Ability to research repair parts and prepare repair quotes.
  • Order repair parts. Schedule repairs and inspections.
  • Evaluate and make recommendations regarding required repairs for customers.
  • Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
  • Assist with parts inventory and verify posting of parts on service and counter parts sales tickets.
  • Maintain warranty parts, ship parts to warranty as determined by warranty admin.
  • Purge warranty parts as allowed per warranty policy procedure manual.
  • Must be proficient in Microsoft Word and Excel
  • Must be able to multi-task, follow directives, answer multiple phones lines, work independently, and work under pressure of deadlines.
  • Maintain professional presentation, timeliness, appearance, and organization in all areas.
  • Maintain clean and Sanitary workspace and common shared areas along with other staff.
  • Maintain service writer certifications
  • Maintain updates and data entered into white board for service department.

Qualifications and Education Requirements:

  • High School / GED / Trade School

Preferred Skills:

  • Previous Parts Experience
  • Computer Knowledge including IBM i (AS400) / Excel / Word
  • Strong Customer Service, organizational and communication skills.
Company Description

Express Employment Professionals-Decatur, is a locally owned staffing agency committed to connecting employers with high-quality candidates in the midtown Atlanta, GA region.

Company Description

Express Employment Professionals-Decatur, is a locally owned staffing agency committed to connecting employers with high-quality candidates in the midtown Atlanta, GA region.

Job Tags

Permanent employment, Temporary work, Local area, Shift work, Day shift, Afternoon shift,

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