Assistant General Manager Job at Fairfield Inn & Suites O'Fallon, IL, O Fallon, IL

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  • Fairfield Inn & Suites O'Fallon, IL
  • O Fallon, IL

Job Description

Fairfield Inn & Suites in O Fallon, IL is looking for one assistant general manager to join our 35 person strong team. We are located on 1180 Central Park Drive. Our ideal candidate is attentive, ambitious, and reliable.

Benefits

  • We offer many great benefits, including free early access to your pay through Homebase.
  • Marriott International team member discount
  • Monthly bonus potential

Responsibilities

  • Works closely with General Manager
  • Assumes role of manager on duty in General Managers absence
  • Assists in achieving and maintaining exceptional guest scores
  • Required to assume the job duties of the front desk clerk or any other position which is directly supervised by this position
  • Assists with front office and housekeeping scheduling, adhering to allotted hours
  • Works with the allotted labor standards for front desk, to include covering shifts when needed
  • Resolves guest problems quickly, efficiently and courteously
  • Works closely with sales department to ensure signed contracts are received, blocks are properly in system and cut off dates are adhered to
  • Ensures third party billing procedures are adhered to
  • Enforces all cash handling and credit policies
  • Answers inquiries pertaining to hotel policies and services
  • Inspects guestrooms and notes any deficiencies to housekeeping supervisor and/or chief engineer
  • Ability to cover front desk shifts when necessary, including night audit

Qualifications

  • 2-3 years prior hotel front desk experience
  • Knowledge of FOSSE preferred
  • Ability to stand for up to 8 hours
  • Professional appearance
  • Ability to speak effectively before groups of customers or employees

We are looking forward to hearing from you.

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Job Tags

Shift work, Night shift,

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