Job Description

Job Description

Job Description

Description

This role is responsible for all activities related to the ordering and fulfillment of Wholesale appraisals. Handle a wide variety of tasks that involve engaging Appraisal Management Companies (AMCs) to assign orders to appraisers, following up on orders throughout the process. 

This position requires availability to work until 6 PM PST Monday - Friday to support appraisal processing and maintain effective communication with external and internal stakeholders.
Responsibilities and Duties:

• Update and manage pipeline within appraisal platform throughout all stages of the process.
• Maintains workflow efficiency through Mercury Network
• Review comments to ensure compliance with appraisal independence regulations.
• Work directly as primary contact with AMCs, brokers, and internal partners via calls and emails.
• Review completed appraisal reports for accuracy and completeness.
• Review requests for revisions and reconsideration of value.
• Manage document flow between AMCs, valuations, and internal partners.
• Resolve system issues within the appraisal platform. 
• Other duties may be assigned.
• Maintain availability to work until 6 PM PST to ensure appraisal orders are processed efficiently and communication with partners is maintained.

Education and Experience:

• Minimum high school diploma or equivalent
• Experience using the Mercury Network or other appraisal management platforms. 
• Must be a highly organized individual with the ability to multi-task, work successfully under pressure, and effectively manage time and workload. 
• Proficiency in all Microsoft Office products. 
• Adapts to change easily in a fast-working environment. 
• Excellent written and verbal communication skills are required.
• Good organizational skills and ability to manage several types of activities daily.
• Understand and remain compliant with Appraisal Independence Requirements and internal policies.
• Excellent problem-solving skills

Key Competencies: 

• Attention to Detail : Ensures accuracy and completeness when reviewing appraisal reports and managing document flow.
•   Organization & Time Management : Manages multiple tasks efficiently within the appraisal platform while maintaining workflow efficiency.
• Communication Skills : Works directly with AMCs, brokers, and internal partners through calls and emails, requiring clear and professional communication.
• Problem-Solving : Resolves system issues within the appraisal platform and handles reconsideration of value requests.
• Adaptability & Compliance Awareness : Understands and adheres to Appraisal Independence Requirements, while adapting to a fast-paced environment and changing priorities.

How This Role Demonstrates Our Values: 

• Integrity : Ensures compliance with appraisal independence regulations, internal policies, and confidentiality requirements.
• Collaboration : Works closely with AMCs, brokers, and internal teams to streamline the appraisal process.
• Excellence : Maintains workflow efficiency and accuracy while meeting internal and external partner expectations.
• Critical Curiosity : Engages in problem-solving, process improvement, and ensures system issues are addressed to enhance workflow.

Benefits

• Great compensation package
• Attractive benefits plans and paid time off
• 401(k) w/ company matching
• Professional learning and development opportunities
• Education Assistance
• And much more!

Successful applicants will exemplify strong ethics, integrity, respect for others, accountability for decisions and actions, and good citizenship.

All job duties and responsibilities must be performed within the guidelines of the Verus Residential Mortgage Employee Handbook and established company policies and procedures. It is the responsibility of each employee to maintain confidentiality of the company, its clients and to follow applicable laws and regulations in the performance of duties.

Verus Mortgage Capital is an equal opportunity employer. All qualified applicants are welcomed to apply and will receive consideration for employment without unlawful discrimination because of a person’s race, religious creed, color, national origin, citizenship status, ancestry, marital status, sex, age, or sexual orientation, or because of a person’s disability or medical condition.

Job Tags

Monday to Friday,

Similar Jobs